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Message #58532
[Bug 1310762] Re: [HP ZBook 15 Mobile Workstation] Ubuntu 14.04 random freeze and lock up
laroslav Z., could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc3
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags removed: regression-potential
** Tags added: regression-release
** Description changed:
Just upgraded to 14.04 and started to experience random freezes. Only
workaround in to ctrl+alt+tab+F2 and ctrl+alt+tab+f7 to unfreeze laptop.
- Or hard reset.
+ Or hard reset. Currently happens when browser is open (occures for
+ firefox, chromium). Switching from nouveau to nvidia proprietary drivers
+ (tried both stable and updated version) didn't help.
- Currently happens when browser is open (occures for firefox, chromium).
-
- Switching from nouveau to nvidia proprietary drivers (tried both stable
- and updated version) didn't help.
-
- Is there any other information I can provide to help track and resolve
- this bug?
+ WORKAROUND: Switched to Intel card and no lockups.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
- NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
- GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
+ NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
+ GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:
-
+
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Apr 21 22:32:25 2014
DistUpgraded: 2014-04-21 17:22:37,996 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
- bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed
- nvidia-331-updates, 331.38, 3.13.0-24-generic, x86_64: installed
+ bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed
+ nvidia-331-updates, 331.38, 3.13.0-24-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
- Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
- Subsystem: Hewlett-Packard Company Device [103c:1909]
- NVIDIA Corporation GK107GLM [Quadro K1100M] [10de:0ff6] (rev a1) (prog-if 00 [VGA controller])
- Subsystem: Hewlett-Packard Company Device [103c:1909]
+ Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
+ Subsystem: Hewlett-Packard Company Device [103c:1909]
+ NVIDIA Corporation GK107GLM [Quadro K1100M] [10de:0ff6] (rev a1) (prog-if 00 [VGA controller])
+ Subsystem: Hewlett-Packard Company Device [103c:1909]
InstallationDate: Installed on 2014-01-13 (98 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Hewlett-Packard HP ZBook 15
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=66d5c91d-34a5-4682-ad13-5523786548db ro quiet splash
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-04-21 (0 days ago)
dmi.bios.date: 10/25/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L70 Ver. 01.06
dmi.board.name: 1909
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 94.47
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL70Ver.01.06:bd10/25/2013:svnHewlett-Packard:pnHPZBook15:pvrA3009DD10303:rvnHewlett-Packard:rn1909:rvrKBCVersion94.47:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ZBook 15
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Mon Apr 21 21:41:25 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
-
+
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
** Changed in: linux (Ubuntu)
Importance: Medium => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
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https://bugs.launchpad.net/bugs/1310762
Title:
[HP ZBook 15 Mobile Workstation] Ubuntu 14.04 random freeze and lock
up
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Just upgraded to 14.04 and started to experience random freezes. Only
workaround in to ctrl+alt+tab+F2 and ctrl+alt+tab+f7 to unfreeze
laptop. Or hard reset. Currently happens when browser is open (occures
for firefox, chromium). Switching from nouveau to nvidia proprietary
drivers (tried both stable and updated version) didn't help.
WORKAROUND: Switched to Intel card and no lockups.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Apr 21 22:32:25 2014
DistUpgraded: 2014-04-21 17:22:37,996 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed
nvidia-331-updates, 331.38, 3.13.0-24-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1909]
NVIDIA Corporation GK107GLM [Quadro K1100M] [10de:0ff6] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1909]
InstallationDate: Installed on 2014-01-13 (98 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Hewlett-Packard HP ZBook 15
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=66d5c91d-34a5-4682-ad13-5523786548db ro quiet splash
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-04-21 (0 days ago)
dmi.bios.date: 10/25/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L70 Ver. 01.06
dmi.board.name: 1909
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 94.47
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL70Ver.01.06:bd10/25/2013:svnHewlett-Packard:pnHPZBook15:pvrA3009DD10303:rvnHewlett-Packard:rn1909:rvrKBCVersion94.47:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ZBook 15
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Mon Apr 21 21:41:25 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
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