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[Bug 984265] Re: [Alienware M15x] Keyboard becomes all but unusable after Precise runs for so long

 

Became fine again on Saucy, now running Trusty without issue.  The fact
that this comes and goes with varying kernel families tells me this is
tied into the kernel somewhere... but in any case, it's working now and
I really don't care to fight with this any more (this is actually the
second long-running bug I've had about this issue, and countless
production, devel and test kernels attempted with varying degrees of
success.

** Changed in: linux (Ubuntu)
       Status: Incomplete => Invalid

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Title:
  [Alienware M15x] Keyboard becomes all but unusable after Precise runs
  for so long

Status in The Linux Kernel:
  New
Status in “linux” package in Ubuntu:
  Invalid

Bug description:
  At random lenghts of runtime, after booting Precise on my Alienware
  M15x, the keyboard goes completely wonky.

  The symptoms for this are varied.  Usually, they involve what seems
  like a hung keypress, so, for example, if I press Alt-Tab to switch
  windows, and release the Tab, as long as I have Alt pressed the
  switcher rapidly scrolls through open windows unstopped.

  Or, if I press and hold the space bar, the system continuously spits
  out spaces.  OR, if I scroll a web page using the up or down arrows
  (or try navigating large files using less in a terminal window) the
  arrow key appears to become stuck until I press a different arrow key.

  Another symptom is that keys stop responding on the first press.  I
  may have to type each key twice to get the letter to appear in
  whatever I am typing in.

  Logwise, I consistently see atkbd error messages flooding syslog like
  this:

  Apr 17 08:17:02 klaatu CRON[20974]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
  Apr 17 09:17:01 klaatu CRON[21071]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
  Apr 17 10:17:01 klaatu CRON[22610]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
  Apr 17 10:55:33 klaatu kernel: [84813.139562] atkbd serio0: Unknown key released (translated set 2, code 0xe0 on isa0060/serio0).
  Apr 17 10:55:33 klaatu kernel: [84813.139571] atkbd serio0: Use 'setkeycodes e060 <keycode>' to make it known.
  Apr 17 10:55:58 klaatu kernel: [84838.402852] atkbd serio0: Unknown key released (translated set 2, code 0xe0 on isa0060/serio0).
  Apr 17 10:55:58 klaatu kernel: [84838.402861] atkbd serio0: Use 'setkeycodes e060 <keycode>' to make it known.
  Apr 17 11:02:50 klaatu kernel: [85249.681077] atkbd serio0: Unknown key released (translated set 2, code 0xe0 on isa0060/serio0).
  Apr 17 11:02:50 klaatu kernel: [85249.681086] atkbd serio0: Use 'setkeycodes e060 <keycode>' to make it known.
  Apr 17 11:15:27 klaatu kernel: [86005.742967] atkbd serio0: Unknown key released (translated set 2, code 0xe0 on isa0060/serio0).
  Apr 17 11:15:27 klaatu kernel: [86005.742976] atkbd serio0: Use 'setkeycodes e060 <keycode>' to make it known.
  Apr 17 11:17:01 klaatu CRON[23088]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
  Apr 17 11:39:18 klaatu kernel: [87435.419939] input: AT Raw Set 2 keyboard as /devices/platform/i8042/serio2/input/input19
  Apr 17 11:39:18 klaatu kernel: [87435.432907] atkbd serio2: Unknown key pressed (raw set 2, code 0x18 on isa0060/serio2).
  Apr 17 11:39:18 klaatu kernel: [87435.432915] atkbd serio2: Use 'setkeycodes 18 <keycode>' to make it known.
  Apr 17 11:39:18 klaatu kernel: [87435.437285] atkbd serio2: Unknown key pressed (raw set 2, code 0x0 on isa0060/serio2).
  Apr 17 11:39:18 klaatu kernel: [87435.437293] atkbd serio2: Use 'setkeycodes 00 <keycode>' to make it known.
  Apr 17 11:39:18 klaatu kernel: [87435.456454] atkbd serio2: Unknown key pressed (raw set 2, code 0x8 on isa0060/serio2).
  Apr 17 11:39:18 klaatu kernel: [87435.456461] atkbd serio2: Use 'setkeycodes 08 <keycode>' to make it known.
  Apr 17 11:39:18 klaatu kernel: [87435.458832] atkbd serio2: Unknown key pressed (raw set 2, code 0x0 on isa0060/serio2).
  Apr 17 11:39:18 klaatu kernel: [87435.458840] atkbd serio2: Use 'setkeycodes 00 <keycode>' to make it known.
  Apr 17 11:39:18 klaatu kernel: [87435.481099] atkbd serio2: Unknown key pressed (raw set 2, code 0x8 on isa0060/serio2).
  Apr 17 11:39:18 klaatu kernel: [87435.481108] atkbd serio2: Use 'setkeycodes 08 <keycode>' to make it known.
  Apr 17 11:39:18 klaatu kernel: [87435.483830] atkbd serio2: Unknown key pressed (raw set 2, code 0x0 on isa0060/serio2).
  Apr 17 11:39:18 klaatu kernel: [87435.483836] atkbd serio2: Use 'setkeycodes 00 <keycode>' to make it known.
  Apr 17 11:39:18 klaatu kernel: [87435.509882] atkbd serio2: Unknown key pressed (raw set 2, code 0x18 on isa0060/serio2).
  Apr 17 11:39:18 klaatu kernel: [87435.509891] atkbd serio2: Use 'setkeycodes 18 <keycode>' to make it known.
  Apr 17 11:39:18 klaatu kernel: [87435.511006] atkbd serio2: Unknown key pressed (raw set 2, code 0x17c on isa0060/serio2).
  Apr 17 11:39:18 klaatu kernel: [87435.511013] atkbd serio2: Use 'setkeycodes 7c <keycode>' to make it known.
  Apr 17 11:39:18 klaatu kernel: [87435.512055] atkbd serio2: Unknown key pressed (raw set 2, code 0x0 on isa0060/serio2).
  Apr 17 11:39:18 klaatu kernel: [87435.512059] atkbd serio2: Use 'setkeycodes 00 <keycode>' to make it known.

  At this point, the only thing I can do is reboot the system to
  recover.  Needless to say, this makes Precise on my system a very
  frustrating experience.

  Unfortunately, I can use apport to add logs because of this bug: #984256 which makes apport all but unusable.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bladernr   2170 F.... pulseaudio
   /dev/snd/controlC0:  bladernr   2170 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf0f20000 irq 47'
     Mixer name	: 'IDT 92HD83C1X5'
     Components	: 'HDA:111d7604,102802a2,00100104'
     Controls      : 19
     Simple ctrls  : 10
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xcdefc000 irq 16'
     Mixer name	: 'Nvidia GPU 0a HDMI/DP'
     Components	: 'HDA:10de000a,10de0101,00100100'
     Controls      : 24
     Simple ctrls  : 4
  CheckboxSubmission: b23ce36b87dcd99529399d76f1dc5b1d
  CheckboxSystem: 5f30ac82cc48ed91bb5240b61cb4e295
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=c2f4cbc3-a904-4dbf-acd4-0a28f482d683
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120307)
  MachineType: Alienware M15x
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=e7eedf5d-5aad-4230-b123-47162b1acea6 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic N/A
   linux-backports-modules-3.2.0-24-generic  N/A
   linux-firmware                            1.79
  SourcePackage: linux
  Tags:  precise precise
  Uname: Linux 3.2.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 08/24/2010
  dmi.bios.vendor: Alienware
  dmi.bios.version: A08
  dmi.board.vendor: Alienware
  dmi.board.version: A08
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnAlienware:bvrA08:bd08/24/2010:svnAlienware:pnM15x:pvrA08:rvnAlienware:rn:rvrA08:cvnAlienware:ct8:cvrA08:
  dmi.product.name: M15x
  dmi.product.version: A08
  dmi.sys.vendor: Alienware

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