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[Bug 1315277] Re: [Dell Inspiron 1525] Trusty freezes on resume from suspend

 

By the way, is it possible to collect any freeze data which might shed a
light on a possible cause?

When I boot after a unclean/hard reboot and log into a Unity session, I
see a number Apport dialog windows (3 to 5 usually). However, when I
press 'OK' on one of them, enter my password, it starts collecting data
related to previous unclean resume/restart. But once it's done, and I
want to submit the data collected and press the button, the dialog
window just closes and nothing else happens. The rest 2–4 windows can be
just closed, after the 1st they do nothing. Is the data collected stored
anywhere so that I could take it from there and submit it manually? Or
does it just mean that nothing useful had been collected?

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https://bugs.launchpad.net/bugs/1315277

Title:
  [Dell Inspiron 1525] Trusty freezes on resume from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The issue hit the system right after uprading from Saucy to Trusty.
  Ubuntu Trusty freezes on resume from a suspend on a DELL Inspiron 1525
  machine. All I see is just LEDs for disk (just blinks for a moment)
  and wifi (stays lit), fan noise and a black screen. No mouse cursor,
  no nothing. The magic SysRq (+REISUB) does nothing; a hard manual
  reboot by pressing the power button is necessary.

  The problem is gone if booting with a 3.11-20 kernel left from Saucy.
  The issue is present, however, at least with 3.13.{8,11} and
  3.14.{1,2} mainline kernel builds. I haven't tried 3.15rc, though,
  since it boots with a totally black screen and I have no idea how to
  bypass it; and my Broadcom wifi driver fails to build with 3.15rc too.

  I believe it is the same bug as Bug #1310823 and am just reporting
  this in order to upload my system's data.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  monika     2392 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri May  2 09:38:54 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=834effe2-2fd9-44c3-bc7c-aeec1f9792c5
  InstallationDate: Installed on 2012-06-12 (688 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Dell Inc. Inspiron 1525
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=a72bb3f2-f87d-4162-8242-7c5485008de5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-12 (19 days ago)
  dmi.bios.date: 10/27/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A17
  dmi.board.name: 0U990C
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0U990C:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 1525
  dmi.sys.vendor: Dell Inc.

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