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Message #58977
[Bug 1315816] Re: Wifi keeps dropping [Acer Aspire S7-392]
Nathanael Gray, thank you for reporting this and helping make Ubuntu better. As per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (2.09). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-2.09
** Description changed:
- Presumably a duplicate of
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1305305
-
- Similar symptoms - wifi keeps disconnecting when at a distance from the
- router (lower signal strength) but stays connected fine when close to
- the router. In Windows the wifi stays connected fine at much larger
- distances.
+ Wifi keeps disconnecting when at a distance from the router (lower
+ signal strength) but stays connected fine when close to the router. In
+ Windows the wifi stays connected fine at much larger distances.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: nathanael 2566 F.... pulseaudio
- /dev/snd/controlC0: nathanael 2566 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: nathanael 2566 F.... pulseaudio
+ /dev/snd/controlC0: nathanael 2566 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun May 4 19:54:07 2014
HibernationDevice: RESUME=UUID=bf31e3e7-2a58-4457-bcad-95108e51180e
InstallationDate: Installed on 2014-05-02 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Acer Aspire S7-392
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=79fb1dc4-ea41-455a-984d-b463e04c93b0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-24-generic N/A
- linux-backports-modules-3.13.0-24-generic N/A
- linux-firmware 1.127
+ linux-restricted-modules-3.13.0-24-generic N/A
+ linux-backports-modules-3.13.0-24-generic N/A
+ linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.08
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Storm2
dmi.board.vendor: Acer
dmi.board.version: V2.08
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.08
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.08:bd11/12/2013:svnAcer:pnAspireS7-392:pvrV2.08:rvnAcer:rnStorm2:rvrV2.08:cvnAcer:ct10:cvrV2.08:
dmi.product.name: Aspire S7-392
dmi.product.version: V2.08
dmi.sys.vendor: Acer
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- Wifi keeps dropping [Acer Aspire S7-392]
+ [Acer Aspire S7-392] Wifi keeps dropping
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1315816
Title:
[Acer Aspire S7-392] Wifi keeps dropping
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Wifi keeps disconnecting when at a distance from the router (lower
signal strength) but stays connected fine when close to the router. In
Windows the wifi stays connected fine at much larger distances.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: nathanael 2566 F.... pulseaudio
/dev/snd/controlC0: nathanael 2566 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun May 4 19:54:07 2014
HibernationDevice: RESUME=UUID=bf31e3e7-2a58-4457-bcad-95108e51180e
InstallationDate: Installed on 2014-05-02 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Acer Aspire S7-392
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=79fb1dc4-ea41-455a-984d-b463e04c93b0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.08
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Storm2
dmi.board.vendor: Acer
dmi.board.version: V2.08
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.08
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.08:bd11/12/2013:svnAcer:pnAspireS7-392:pvrV2.08:rvnAcer:rnStorm2:rvrV2.08:cvnAcer:ct10:cvrV2.08:
dmi.product.name: Aspire S7-392
dmi.product.version: V2.08
dmi.sys.vendor: Acer
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References