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Message #59013
[Bug 1313488] Re: cups multiple usb printers hangs after job sent
I was able to test this on an Ubuntu Server 14.04 and the problem is
gone, so thank you so much, however there are some things which don't
work on this server but I guess I'll report a new bug.
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https://bugs.launchpad.net/bugs/1313488
Title:
cups multiple usb printers hangs after job sent
Status in “cups” package in Ubuntu:
New
Status in “libusb-1.0” package in Ubuntu:
New
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have four printers:
An Epson Photo Stylus T50 with the gutenprint driver
An Epson Stylus T1110 with the gutenprint driver
A Samsung ML 1860 with the ULD Samsung Proprietary Driver
A Samsung ML 2160 wirh the ULD Samsung Proprietary Driver
Everything works fine when I try to print to any of these printers,
however, let's say I wanna print a picture on any of the epson
printers, I just send the job, rigth?, but at the same time I want to
print something on any of the Samsung Printers, I just send the job
too, well the job sent to the samsung printer will print but the job
sent to the epson printer hangs with the message "Unable to send data
to printer" and won't print, I have to cancel the Epson job and send
it again, this is the debug information I consider important to
describe the problem, in this case [Job 684] is the job sent to the
Epson Printer and [Job 685] is the job sent to the Samsung printer.
[Job 684] Wrote 8192 bytes of print data...
D [27/Apr/2014:21:28:21 -0500] [Job 684] Read 8192 bytes of print data...
D [27/Apr/2014:21:28:21 -0500] [Job 685] Printing on printer with URI: usb://Samsung/ML-1860%20Series?serial=Z5SXBKDB400399N.
D [27/Apr/2014:21:28:21 -0500] [Job 685] libusb_get_device_list=13
D [27/Apr/2014:21:28:21 -0500] [Job 685] STATE: +connecting-to-device
D [27/Apr/2014:21:28:21 -0500] Discarding unused printer-state-changed event...
E [27/Apr/2014:21:28:21 -0500] [Job 684] Unable to send data to printer.
D [27/Apr/2014:21:28:21 -0500] [Job 684] Set job-printer-state-message to "Unable to send data to printer.", current level=ERROR
D [27/Apr/2014:21:28:21 -0500] [Job 684] libusb write operation returned fffffffc.
D [27/Apr/2014:21:28:21 -0500] [Job 684] Sent 204800 bytes...
D [27/Apr/2014:21:28:21 -0500] Discarding unused job-progress event...
D [27/Apr/2014:21:28:21 -0500] Discarding unused printer-state-changed event...
D [27/Apr/2014:21:28:21 -0500] [Job 685] STATE: -connecting-to-device
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu8.2
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
Date: Sun Apr 27 21:51:56 2014
InstallationMedia: Ubuntu-Server 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
Lpstat:
device for Epson_Stylus_Office_T1110: usb://EPSON/Stylus%20Office%20T1110?serial=4C4E56593031393355
device for Epson_Stylus_Photo_T50: usb://EPSON/Stylus%20Photo%20T50?serial=4C434C4B3138343743
device for Samsung_ML-1860_Series: usb://Samsung/ML-1860%20Series?serial=Z5SXBKDB400399N.
device for Samsung_ML-2160_Series: usb://Samsung/ML-2160%20Series?serial=Z2VJBFAZ232311P
MachineType: CLEVO Co. M550SE
MarkForUpload: True
Papersize: letter
PpdFiles:
Samsung_ML-1860_Series: Samsung ML-1860 Series
Samsung_ML-2160_Series: Samsung ML-2160 Series
Epson_Stylus_Office_T1110: Epson Stylus Office T1110 - CUPS+Gutenprint v5.2.8-pre1
Epson_Stylus_Photo_T50: Epson Stylus T50 - CUPS+Gutenprint v5.2.8-pre1
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-15-generic root=/dev/mapper/hostname--vg-root ro
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.asset.tag: Tag 12345
dmi.board.name: M550SE/M660SE
dmi.board.vendor: CLEVO Co.
dmi.board.version: VT6363A
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: VIA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd10/12/2007:svnCLEVOCo.:pnM550SE:pvrVT6363A:rvnCLEVOCo.:rnM550SE/M660SE:rvrVT6363A:cvnVIA:ct1:cvrN/A:
dmi.product.name: M550SE
dmi.product.version: VT6363A
dmi.sys.vendor: CLEVO Co.
mtime.conffile..etc.cups.cupsd.conf: 2014-04-27T21:05:44.373803
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