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Message #59034
[Bug 1315669] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1315669
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: trusty
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https://bugs.launchpad.net/bugs/1315669
Title:
Kernel Panic caused by pulseaudio
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Happens with:
OS: Ubuntu 14.04 LTS, Gnome-Flashback
Kernels: 3.13.0, 3.13.11, 3.14.1, 3.15.0
Pulseaudio: 1:4.0-0ubuntu11
Mainboard: Gigabyte GA-Z77X-UD3H
Audio: Onboard VIA VT2021
Does NOT happen with same hardware and Ubuntu 12.04.4, Kernels 3.12.13
and earlier.
Symptoms:
(1) Greeter / Login screen unresponsive for 5..10s,
(2) After logon, desktop unresponsive for 5..60s before panels etc. show up and mouse pointer appears,
(3) (1) and (2) occasionally accompanied by Pulseaudio causing up to 100% CPU load
(4) Kernel panic at shutdown/restart or when attempting to kill pulseaudio
(1) and (2) happen approx. 8 out of 10 times. switching to tty while
desktop is unresponsive, top shows high cpu load for pulseaudio. kill
-9 of pulseaudio causes kernel panic in most of the cases. Also,
"pulseaudio -k" causes kernel panic. Kernel panic also occurs on each
system shutdown/restart.
When deactivating onboard sound in BIOS, (1)-(3) do not occur, but (4)
still happens.
After removing pulseaudio (incl. associated packages) via apt-get, all of the above symptoms are gone.
Switching kernels makes no difference. Ubuntu 12.04.4 (Kernels 3.12.13 and earlier, pulseaudio 1:1.1-0ubuntu15.4) is running fine on the same hardware.
I've attached a camera screenshot of one of the panics. Please let me
know how I can help debugging this issue.
lsb_release -rd
Description: Ubuntu 14.04 LTS
Release: 14.04
apt-cache policy pulseaudio
pulseaudio:
Installed: 1:4.0-0ubuntu11
Candidate: 1:4.0-0ubuntu11
Version table:
*** 1:4.0-0ubuntu11 0
500 http://de.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
100 /var/lib/dpkg/status
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