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[Bug 1316207] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1316207

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1316207

Title:
  [Vaio T Series SVT1312V1ES] USB 2.0 Ports Don't Work

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have a sony viao T. And my usb 2.0 port are not working while my 3.0
  port works, it seems its a problem with many T models, but i try with
  the new kernels but still usb 2.0 not worked.

  nillo@nillo-SVT1312V1ES:~$ lsb_release -rd
  Description:	Ubuntu 14.04 LTS
  Release:	14.04

  
  nillo@nillo-SVT1312V1ES:~$ uname -a
  Linux nillo-SVT1312V1ES 3.15.0-031500rc4-generic #201405042135 SMP Mon May 5 01:36:35 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  nillo@nillo-SVT1312V1ES:~$ lsusb
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 004: ID 05ca:18c4 Ricoh Co., Ltd 
  Bus 001 Device 003: ID 04f3:0018 Elan Microelectronics Corp. 
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


  nillo@nillo-SVT1312V1ES:~$ lspci
  00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
  00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
  00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
  00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
  00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
  00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
  00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
  00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
  00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
  00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
  00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04)
  00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
  00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
  02:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
  08:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)
  0e:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 07)

  
  nillo@nillo-SVT1312V1ES:~$ lsmod
  Module                  Size  Used by
  nvram                  14462  0 
  hid_multitouch         17656  0 
  uvcvideo               82299  0 
  videobuf2_vmalloc      13216  1 uvcvideo
  videobuf2_memops       13362  1 videobuf2_vmalloc
  videobuf2_core         45435  1 uvcvideo
  videodev              149504  2 uvcvideo,videobuf2_core
  rfcomm                 75078  0 
  bnep                   19884  2 
  bluetooth             447627  10 bnep,rfcomm
  hid_logitech_dj        18647  0 
  snd_hda_codec_hdmi     48182  1 
  usbhid                 53121  0 
  snd_hda_codec_realtek    72529  1 
  snd_hda_codec_generic    70087  1 snd_hda_codec_realtek
  hid                   106436  3 hid_multitouch,usbhid,hid_logitech_dj
  joydev                 17587  0 
  acer_wmi               32938  0 
  sparse_keymap          13890  1 acer_wmi
  snd_hda_intel          30608  3 
  snd_hda_controller     35518  1 snd_hda_intel
  snd_hda_codec         144671  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
  snd_hwdep              13613  1 snd_hda_codec
  snd_pcm               113863  4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
  intel_rapl             19238  0 
  x86_pkg_temp_thermal    14312  0 
  intel_powerclamp       19099  0 
  coretemp               13638  0 
  snd_seq_midi           13564  0 
  kvm                   463808  0 
  snd_seq_midi_event     14899  1 snd_seq_midi
  snd_rawmidi            30865  1 snd_seq_midi
  crct10dif_pclmul       14268  0 
  snd_seq                63540  2 snd_seq_midi_event,snd_seq_midi
  crc32_pclmul           13180  0 
  ghash_clmulni_intel    13230  0 
  aesni_intel           152648  0 
  snd_seq_device         14497  3 snd_seq,snd_rawmidi,snd_seq_midi
  arc4                   12573  2 
  aes_x86_64             17131  1 aesni_intel
  lrw                    13323  1 aesni_intel
  snd_timer              30118  2 snd_pcm,snd_seq
  binfmt_misc            17508  1 
  gf128mul               14951  1 lrw
  glue_helper            14095  1 aesni_intel
  ablk_helper            13597  1 aesni_intel
  cryptd                 20531  3 ghash_clmulni_intel,aesni_intel,ablk_helper
  ath9k                 138774  0 
  ath9k_common           15984  1 ath9k
  snd                    74195  17 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
  ath9k_hw              454417  2 ath9k_common,ath9k
  psmouse               113231  0 
  ath                    29397  3 ath9k_common,ath9k,ath9k_hw
  serio_raw              13483  0 
  mac80211              663788  1 ath9k
  mei_me                 18562  0 
  cfg80211              509833  4 ath,ath9k_common,ath9k,mac80211
  mei                    87522  1 mei_me
  lpc_ich                21176  0 
  rtsx_pci_ms            18337  0 
  memstick               16968  1 rtsx_pci_ms
  nls_iso8859_1          12713  1 
  i915                  873369  3 
  soundcore              12680  2 snd,snd_hda_codec
  sony_laptop            59775  0 
  drm_kms_helper         59729  1 i915
  wmi                    19379  1 acer_wmi
  drm                   310655  5 i915,drm_kms_helper
  video                  19932  2 i915,acer_wmi
  mac_hid                13275  0 
  i2c_algo_bit           13564  1 i915
  parport_pc             32906  0 
  ppdev                  17711  0 
  lp                     17799  0 
  parport                42481  3 lp,ppdev,parport_pc
  rtsx_pci_sdmmc         23851  0 
  ahci                   30133  3 
  libahci                32191  1 ahci
  r8169                  73316  0 
  rtsx_pci               51162  2 rtsx_pci_ms,rtsx_pci_sdmmc
  mii                    13981  1 r8169

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