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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1317959

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1317959

Title:
  [System Product Name, VIA VT1708S, Green Line Out, Rear] No sound at
  all

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Recently upgraded kernel, using Intel HD audio.

  No longer getting any sound.

  Devices are all unmuted in alsamixer.

  Tried reinstalling alsa and reloading / restarting.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.11.0-20.35-generic 3.11.10.6
  Uname: Linux 3.11.0-20-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  spencer   15009 F.... pulseaudio
  Date: Fri May  9 11:53:02 2014
  InstallationDate: Installed on 2013-08-15 (266 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  spencer   15009 F.... pulseaudio
  Symptom_Jack: Green Line Out, Rear
  Symptom_Type: No sound at all
  Title: [System Product Name, VIA VT1708S, Green Line Out, Rear] No sound at all
  UpgradeStatus: Upgraded to saucy on 2013-10-18 (203 days ago)
  dmi.bios.date: 02/15/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0307
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8H77-I
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0307:bd02/15/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H77-I:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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