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[Bug 1318138] Re: package linux-image-3.13.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1318138

Title:
  package linux-image-3.13.0-26-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  New

Bug description:
  Couldn't install the linux kernel update..Xubuntu 14.04

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-26-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic i686
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  roby       2287 F.... pulseaudio
  Date: Sat May 10 09:04:36 2014
  DuplicateSignature: package:linux-image-3.13.0-26-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=c47113fc-71c2-4227-8329-d57651b19038
  InstallationDate: Installed on 2013-04-11 (393 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Hewlett-Packard HP Pavilion dv1000 (PN630EA#ABZ)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=b11959f5-f499-46a8-ac03-a06372f5ac47 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.13.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to trusty on 2014-04-19 (21 days ago)
  dmi.bios.date: 09/15/2004
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.08
  dmi.board.name: 09B8
  dmi.board.vendor: Quanta
  dmi.board.version: 34.1E
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.08:bd09/15/2004:svnHewlett-Packard:pnHPPaviliondv1000(PN630EA#ABZ):pvrRev1:rvnQuanta:rn09B8:rvr34.1E:cvnQuanta:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv1000 (PN630EA#ABZ)
  dmi.product.version: Rev 1
  dmi.sys.vendor: Hewlett-Packard

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