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[Bug 1315697] Re: 1002:68e0 [Asus K52Je] Backlight not working after boot

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Sat, 10 May 2014 21:16:58 -0000
Reply-to: Bug 1315697 <1315697@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

- As the summary states: there is no backlight on my Asus X52Je notebook
- after  boot - it works fine at the grub stage and splash sreen but
- afterwards it just goes black (though you can barely see something -
- that's why i could turn on the monitor clone option and use a secondary
- display). Function keys work and there is an entrance in
- /sys/class/backlight/ - it just doesn't do anything.
- 
- I've had this problem since 12.04 - i think it started after one of the
- software updates. It did work for quite some time before. I tried
- upgrading Ubuntu in hope that that would fix it, but to no avail - I'm
- now at 14.04 and all the versions up to this point had the same problem
- (12.10, 13.04, 13.10). I also tried latest mainline kernel but that
- didn't help.
+ There is no backlight on my Asus X52Je notebook after boot. It works
+ fine at the grub stage and splash sreen but afterwards it just goes
+ black (though you can barely see something - that's why i could turn on
+ the monitor clone option and use a secondary display). Function keys
+ work and there is an entrance in /sys/class/backlight/ - it just doesn't
+ do anything. I've had this problem since 12.04 - i think it started
+ after one of the software updates. It did work for quite some time
+ before. I'm now at 14.04 and all the versions up to this point had the
+ same problem (12.10, 13.04, 13.10).
  
  Also tried some common workarounds, like:
- 'acpi_backlight=vendor'
- 'acpi_osi=Linux'
- 'acpi=off'
- And the like, also with no effect.
- 
- Also updated BIOS to latest version form manufacturer - didn't help.
+ acpi_backlight=vendor
+ acpi_osi=Linux
+ acpi=off
  
  The attachements have the required diagnostic files.
- 
- Thanks,
- mk
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic i686
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  drink      2012 F.... pulseaudio
-  /dev/snd/controlC0:  drink      2012 F.... pulseaudio
-  /dev/snd/pcmC0D0p:   drink      2012 F...m pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  drink      2012 F.... pulseaudio
+  /dev/snd/controlC0:  drink      2012 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   drink      2012 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Sat May  3 17:37:38 2014
  HibernationDevice: RESUME=UUID=517b6655-6f63-483f-80c0-087e4799c881
  MachineType: ASUSTeK Computer Inc. K52Je
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=da0531fa-9dbd-4f69-9179-0dd5b2740f22 ro video.use_native_backlight=1
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127.1
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127.1
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-24 (9 days ago)
  dmi.bios.date: 01/26/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K52Je.212
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K52Je
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK52Je.212:bd01/26/2011:svnASUSTeKComputerInc.:pnK52Je:pvr1.0:rvnASUSTeKComputerInc.:rnK52Je:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: K52Je
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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https://bugs.launchpad.net/bugs/1315697

Title:
  1002:68e0 [Asus K52Je] Backlight not working after boot

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  There is no backlight on my Asus X52Je notebook after boot. It works
  fine at the grub stage and splash sreen but afterwards it just goes
  black (though you can barely see something - that's why i could turn
  on the monitor clone option and use a secondary display). Function
  keys work and there is an entrance in /sys/class/backlight/ - it just
  doesn't do anything. I've had this problem since 12.04 - i think it
  started after one of the software updates. It did work for quite some
  time before. I'm now at 14.04 and all the versions up to this point
  had the same problem (12.10, 13.04, 13.10).

  Also tried some common workarounds, like:
  acpi_backlight=vendor
  acpi_osi=Linux
  acpi=off

  The attachements have the required diagnostic files.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic i686
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  drink      2012 F.... pulseaudio
   /dev/snd/controlC0:  drink      2012 F.... pulseaudio
   /dev/snd/pcmC0D0p:   drink      2012 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Sat May  3 17:37:38 2014
  HibernationDevice: RESUME=UUID=517b6655-6f63-483f-80c0-087e4799c881
  MachineType: ASUSTeK Computer Inc. K52Je
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=da0531fa-9dbd-4f69-9179-0dd5b2740f22 ro video.use_native_backlight=1
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.1
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-24 (9 days ago)
  dmi.bios.date: 01/26/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K52Je.212
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K52Je
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK52Je.212:bd01/26/2011:svnASUSTeKComputerInc.:pnK52Je:pvr1.0:rvnASUSTeKComputerInc.:rnK52Je:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: K52Je
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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References

[Bug 1315697] [NEW] Backlight not working after boot
From: Michał Kozub, 2014-05-03