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[Bug 1316740] Re: via-rhine kernel module: PHY status 786d, resetting

 

** Tags added: bios-outdated-0602 regression-release

** Summary changed:

- via-rhine kernel module: PHY status 786d, resetting
+ [Asus P7H55-M/BR] via-rhine kernel module: PHY status 786d, resetting

** Summary changed:

- [Asus P7H55-M/BR] via-rhine kernel module: PHY status 786d, resetting
+ 1106:3106 [Asus P7H55-M/BR] via-rhine kernel module: PHY status 786d, resetting

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Title:
  1106:3106 [Asus P7H55-M/BR] via-rhine kernel module: PHY status 786d,
  resetting

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Using Ubuntu 14.04 with kernel 3.13.0-24-generic, we frequently see
  the following messages in dmesg

  [ 3337.690516] via-rhine 0000:05:0a.0 eth3: Transmit timed out, status
  0003, PHY status 786d, resetting...

  This causes the ethernet adapter to go down and back up, and it discards packets. This problem has been observed while using
  ubuntu 12.04 and now 14.04 as well. I've heard from my colleagues that this did not happen in ubuntu 10.04

  All the symptoms collected by apport-bug should be attached.

  lsb_release -rd
  Description:    Ubuntu 14.04 LTS
  Release:        14.04

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-24-generic.
  AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D3', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2p', '/dev/snd/pcmC0D7p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
  Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
  Date: Tue May  6 14:34:18 2014
  HibernationDevice: RESUME=UUID=e2f02941-0250-40f9-ba63-51aaa0ec4f6a
  InstallationDate: Installed on 2014-04-25 (10 days ago)
  InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  Lsusb:
   Bus 002 Device 003: ID 9710:7830 MosChip Semiconductor MCS7830 10/100 Mbps Ethernet adapter
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: System manufacturer System Product Name
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: placeholder root=UUID=6b961bba-379e-4454-8846-224ffb47ac8a ro
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/16/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0406
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7H55-M BR
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0406:bd07/16/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-MBR:rvrX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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