kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Ben, thank you for reporting this and helping make Ubuntu better. As per http://www.gigabyte.us/products/product-page.aspx?pid=4305#bios an update to your BIOS is available (F4). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Summary changed:

- Kernel panic crash to black screen on AMD systems
+ 1002:9616 [Gigabyte GA-78LMT-USB3 (rev. 4.1)] Kernel panic crash to black screen

** Tags added: bios-outdated-f4

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1318322

Title:
  1002:9616 [Gigabyte GA-78LMT-USB3 (rev. 4.1)] Kernel panic crash to
  black screen

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 14.04 crashes two to five times a day with kernel panic to
  black screen. This only occurs on my two AMD systems. My ohter three
  intel systems are not affected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  benjamin   2417 F.... pulseaudio
   /dev/snd/controlC0:  benjamin   2417 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun May 11 13:14:04 2014
  HibernationDevice: RESUME=UUID=2ac10fcb-4806-4de5-bdde-5279fcd614c5
  InstallationDate: Installed on 2013-07-18 (296 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Gigabyte Technology Co., Ltd. GA-78LMT-USB3
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=ae852eed-50f8-4c51-87de-12cd738cf1a4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-18 (22 days ago)
  dmi.bios.date: 08/10/2012
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F2
  dmi.board.name: GA-78LMT-USB3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd08/10/2012:svnGigabyteTechnologyCo.,Ltd.:pnGA-78LMT-USB3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-78LMT-USB3:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-78LMT-USB3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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