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[Bug 1314655] Re: Shut Down or Log Out doesn't work using Control Panel Menu in 14.04

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Mon, 12 May 2014 11:16:41 -0000
Reply-to: Bug 1314655 <1314655@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Vladdy, as per http://support.asus.com/download.aspx?SLanguage=en&p=1&s=20&m=K8N4-E&os=&hashedid=0aVctqE4FgFmkcB2 an update to your BIOS is available (1006). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-1006 regression-release

** Summary changed:

- Shut Down or Log Out doesn't work using Control Panel Menu in 14.04
+ [Asus K8N4-E] Shut Down or Log Out doesn't work using Control Panel Menu in 14.04

** Summary changed:

- [Asus K8N4-E] Shut Down or Log Out doesn't work using Control Panel Menu in 14.04
+ [Asus K8N4-E] Log Out doesn't work using Control Panel Menu in 14.04

** Description changed:

- It's impossible to shutdown or log out the system using Control Panel menu in upper right corner in 14.04 LTS only if terminal, anytime I do log out or shut down it just hangs. This bug also persists on my friends computers.
- --- 
+ Log Out option doesn't function. I have to wait like 30 seconds then it
+ log outs but hangs for like 2 mins so I have to run a console to debug
+ it.
+ 
+ ---
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  vladdy     4800 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  vladdy     4800 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=83528bbd-2c87-495c-877c-a8fd21273444
  InstallationDate: Installed on 2013-11-12 (179 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  IwConfig:
-  tap0      no wireless extensions.
-  
-  lo        no wireless extensions.
-  
-  eth0      no wireless extensions.
+  tap0      no wireless extensions.
+ 
+  lo        no wireless extensions.
+ 
+  eth0      no wireless extensions.
  Lsusb:
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 002 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=41a6e68f-b6f7-4c15-98b3-1999948ab70b ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127
  RfKill:
-  
+ 
  Tags:  trusty
  Uname: Linux 3.13.0-24-generic i686
  UpgradeStatus: Upgraded to trusty on 2014-04-29 (11 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/04/2005
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS K8N4-E ACPI BIOS Revision 1004
  dmi.board.name: K8N4-E
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSK8N4-EACPIBIOSRevision1004:bd10/04/2005:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnK8N4-E:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1314655

Title:
  [Asus K8N4-E] Log Out doesn't work using Control Panel Menu in 14.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Log Out option doesn't function. I have to wait like 30 seconds then
  it log outs but hangs for like 2 mins so I have to run a console to
  debug it.

  ---
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  vladdy     4800 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=83528bbd-2c87-495c-877c-a8fd21273444
  InstallationDate: Installed on 2013-11-12 (179 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  IwConfig:
   tap0      no wireless extensions.

   lo        no wireless extensions.

   eth0      no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=41a6e68f-b6f7-4c15-98b3-1999948ab70b ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill:

  Tags:  trusty
  Uname: Linux 3.13.0-24-generic i686
  UpgradeStatus: Upgraded to trusty on 2014-04-29 (11 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/04/2005
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS K8N4-E ACPI BIOS Revision 1004
  dmi.board.name: K8N4-E
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSK8N4-EACPIBIOSRevision1004:bd10/04/2005:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnK8N4-E:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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References

[Bug 1314655] [NEW] Shut Down or Log Out doesn't work using Control Panel Menu in 14.04
From: Vladdy, 2014-04-30