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Message #61184
[Bug 1320022] Re: ALPS touchpad keeps having state reset
When this error happends I see also this error in dmesg:
[42282.319939] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
[42282.321094] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
[42282.322120] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
[42282.323162] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
[42282.324158] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
[42282.324162] psmouse serio1: issuing reconnect request
In both cases it happen when I'm using trackpoint.
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https://bugs.launchpad.net/bugs/1320022
Title:
ALPS touchpad keeps having state reset
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
While using the 'eraser' pointer on my Dell Latitude E6540, the cursor
will sometimes instantly jump around randomly and open a few windows.
After this happens, it will become completely unresponsive for 10-20
seconds. Sometimes the keyboard will stop responding also. It seems
like it is most likely to happen when I bump the trackpad with my palm
when using the eraser pointer in the middle of the keyboard. Also - I
have always had the trackpad disabled when this happens via the Dell
hotkey (Fn-F5).
Of course, it has never happened when the laptop is docked and I am
using an external keyboard/mouse.
This issue seems identical to Bug #1258837. On that page @penalvch
says to file new bug reports to capture the hardware, and to mention
him :).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jgibson 4335 F.... pulseaudio
/dev/snd/controlC1: jgibson 4335 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu May 15 17:45:24 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=b89369d3-0c28-4203-b73e-5085341e1fe7
InstallationDate: Installed on 2014-03-12 (64 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140307)
MachineType: Dell Inc. Latitude E6540
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0725FP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd02/18/2014:svnDellInc.:pnLatitudeE6540:pvr01:rvnDellInc.:rn0725FP:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6540
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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