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[Bug 1320833] Re: Synaptics touchpad not detected on an HP F5Y33UA running Ubuntu 12.04

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: David Galbraith <david92galbraith@xxxxxxxxx>
Date: Mon, 19 May 2014 11:12:32 -0000
Reply-to: Bug 1320833 <1320833@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected precise running-unity

** Description changed:

- I got a new laptop that came with Windows 8 but Windows 8 is bad so I
- uninstalled that and put Ubuntu 12.04 on there instead. When I had
- Windows 8 the touchpad worked fine but now it doesn't do anything, no
- scrolling and no clicking. So I attached the output of dmesg and the
- contents of /var/log/Xorg.0.log and /proc/bus/input/devices like the
- wiki says I should. I hope we can fix this, thanks!
+ I got a new laptop that came with Windows 8 but Windows 8 is bad so I uninstalled that and put Ubuntu 12.04 on there instead. When I had Windows 8 the touchpad worked fine but now it doesn't do anything, no scrolling and no clicking. So I attached the output of dmesg and the contents of /var/log/Xorg.0.log and /proc/bus/input/devices like the wiki says I should. I hope we can fix this, thanks!
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-20-generic.
+ ApportVersion: 2.0.1-0ubuntu17.6
+ Architecture: amd64
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 1: Generic_1 [HD-Audio Generic], device 0: ALC282 Analog [ALC282 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  dave       1914 F.... pulseaudio
+  /dev/snd/controlC0:  dave       1914 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'Generic'/'HD-Audio Generic at 0xf0c40000 irq 45'
+    Mixer name	: 'ATI R6xx HDMI'
+    Components	: 'HDA:1002aa01,00aa0100,00100500'
+    Controls      : 7
+    Simple ctrls  : 1
+ Card0.Amixer.values:
+  Simple mixer control 'IEC958',0
+    Capabilities: pswitch pswitch-joined penum
+    Playback channels: Mono
+    Mono: Playback [on]
+ Card1.Amixer.info:
+  Card hw:1 'Generic_1'/'HD-Audio Generic at 0xf0c44000 irq 16'
+    Mixer name	: 'Realtek ALC282'
+    Components	: 'HDA:10ec0282,103c2192,00100003'
+    Controls      : 22
+    Simple ctrls  : 10
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=b4d942b5-c05f-4a6d-8c99-1b10e6dd7995
+ InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
+ MachineType: Hewlett-Packard HP 15 Notebook PC
+ MarkForUpload: True
+ NonfreeKernelModules: fglrx
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 EFI VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-20-generic.efi.signed root=UUID=457702b8-9fb9-4105-99c5-8b92c5f226c5 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-20.35~precise1-generic 3.11.10.6
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-20-generic N/A
+  linux-backports-modules-3.11.0-20-generic  N/A
+  linux-firmware                             1.79.14
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  precise running-unity
+ Uname: Linux 3.11.0-20-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 11/13/2013
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: F.07
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: 2192
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: 41.18
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
+ dmi.product.name: HP 15 Notebook PC
+ dmi.product.version: 0975100000405F10000620180
+ dmi.sys.vendor: Hewlett-Packard

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

** Attachment added: "AcpiTables.txt"
   https://bugs.launchpad.net/bugs/1320833/+attachment/4115405/+files/AcpiTables.txt

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https://bugs.launchpad.net/bugs/1320833

Title:
  Synaptics touchpad not detected on an HP F5Y33UA running Ubuntu 12.04

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I got a new laptop that came with Windows 8 but Windows 8 is bad so I uninstalled that and put Ubuntu 12.04 on there instead. When I had Windows 8 the touchpad worked fine but now it doesn't do anything, no scrolling and no clicking. So I attached the output of dmesg and the contents of /var/log/Xorg.0.log and /proc/bus/input/devices like the wiki says I should. I hope we can fix this, thanks!
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-20-generic.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: Generic_1 [HD-Audio Generic], device 0: ALC282 Analog [ALC282 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dave       1914 F.... pulseaudio
   /dev/snd/controlC0:  dave       1914 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Generic'/'HD-Audio Generic at 0xf0c40000 irq 45'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100500'
     Controls      : 7
     Simple ctrls  : 1
  Card0.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card1.Amixer.info:
   Card hw:1 'Generic_1'/'HD-Audio Generic at 0xf0c44000 irq 16'
     Mixer name	: 'Realtek ALC282'
     Components	: 'HDA:10ec0282,103c2192,00100003'
     Controls      : 22
     Simple ctrls  : 10
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=b4d942b5-c05f-4a6d-8c99-1b10e6dd7995
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
  MachineType: Hewlett-Packard HP 15 Notebook PC
  MarkForUpload: True
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-20-generic.efi.signed root=UUID=457702b8-9fb9-4105-99c5-8b92c5f226c5 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-20.35~precise1-generic 3.11.10.6
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-20-generic N/A
   linux-backports-modules-3.11.0-20-generic  N/A
   linux-firmware                             1.79.14
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  precise running-unity
  Uname: Linux 3.11.0-20-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/13/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.07
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2192
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.18
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 15 Notebook PC
  dmi.product.version: 0975100000405F10000620180
  dmi.sys.vendor: Hewlett-Packard

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References

[Bug 1320833] [NEW] Synaptics touchpad not detected on an HP F5Y33UA running Ubuntu 12.04
From: David Galbraith, 2014-05-19