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[Bug 1322789] Re: Toshiba L845 laptop fans malfunction in Ubuntu 14.04

 

Uploaded information with apport-collect, and changed the status to
Confirmed.

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https://bugs.launchpad.net/bugs/1322789

Title:
  Toshiba L845 laptop fans malfunction in Ubuntu 14.04

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hi,
  When booting into Ubuntu 14.04, and using my new Toshiba L845, the fans do not start working, or do not stoip working, depending on the boot.
  Pressing "Esc" when booting, I can read in the boot messages something like:
  Not starting fancontrol; run pwmconfig first.
  This message also appears in the boot.log.
  I tried to execute pwmconfig, but this is my output: 

  root@sdf1:/var/log# pwmconfig
  # pwmconfig revision 6166 (2013-05-01)
  This program will search your sensors for pulse width modulation (pwm)
  controls, and test each one to see if it controls a fan on
  your motherboard. Note that many motherboards do not have pwm
  circuitry installed, even if your sensor chip supports pwm.

  We will attempt to briefly stop each fan using the pwm controls.
  The program will attempt to restore each fan to full speed
  after testing. However, it is ** very important ** that you
  physically verify that the fans have been to full speed
  after the program has completed.

  /usr/sbin/pwmconfig: There are no pwm-capable sensor modules installed
  root@sdf1:/var/log# 

  But when running "sensors", I have an output like this one:

  root@sdf1:/var/log# sensors
  coretemp-isa-0000
  Adapter: ISA adapter
  Physical id 0:  +44.0°C  (high = +87.0°C, crit = +105.0°C)
  Core 0:         +43.0°C  (high = +87.0°C, crit = +105.0°C)
  Core 1:         +44.0°C  (high = +87.0°C, crit = +105.0°C)
  Core 2:         +43.0°C  (high = +87.0°C, crit = +105.0°C)
  Core 3:         +37.0°C  (high = +87.0°C, crit = +105.0°C)

  radeon-pci-0100
  Adapter: PCI adapter
  temp1:        +38.5°C  

  root@sdf1:/var/log#

  As you can see, I boot'ed my machine just a few minutes ago, and this
  is why it's so cool...in some minutes the battery will suffer because
  of the fans, or because of the heat.

  lsmod qives me this output:

  root@sdf1:/var/log# lsmod
  Module                  Size  Used by
  snd_hda_codec_hdmi     46207  2 
  snd_hda_codec_conexant    57441  1 
  pci_stub               12622  1 
  vboxpci                23194  0 
  vboxnetadp             25670  0 
  vboxnetflt             27613  0 
  vboxdrv               339502  3 vboxnetadp,vboxnetflt,vboxpci
  rfcomm                 69160  8 
  bnep                   19624  2 
  binfmt_misc            17468  1 
  nls_iso8859_1          12713  1 
  ath3k                  13318  0 
  btusb                  32412  0 
  uvcvideo               80885  0 
  videobuf2_vmalloc      13216  1 uvcvideo
  bluetooth             395423  23 bnep,ath3k,btusb,rfcomm
  videobuf2_memops       13362  1 videobuf2_vmalloc
  videobuf2_core         40664  1 uvcvideo
  videodev              134688  2 uvcvideo,videobuf2_core
  intel_rapl             18773  0 
  x86_pkg_temp_thermal    14205  0 
  intel_powerclamp       14705  0 
  kvm_intel             143060  0 
  kvm                   451511  1 kvm_intel
  crct10dif_pclmul       14289  0 
  crc32_pclmul           13113  0 
  ghash_clmulni_intel    13259  0 
  aesni_intel            55624  0 
  aes_x86_64             17131  1 aesni_intel
  lrw                    13286  1 aesni_intel
  gf128mul               14951  1 lrw
  glue_helper            13990  1 aesni_intel
  ablk_helper            13597  1 aesni_intel
  cryptd                 20359  3 ghash_clmulni_intel,aesni_intel,ablk_helper
  arc4                   12608  2 
  snd_hda_intel          52355  7 
  snd_hda_codec         192906  3 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel
  snd_hwdep              13602  1 snd_hda_codec
  joydev                 17381  0 
  ath9k                 164164  0 
  snd_pcm               102099  3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
  serio_raw              13462  0 
  ath9k_common           13551  1 ath9k
  ath9k_hw              453856  2 ath9k_common,ath9k
  snd_page_alloc         18710  2 snd_pcm,snd_hda_intel
  snd_seq_midi           13324  0 
  radeon               1514165  3 
  snd_seq_midi_event     14899  1 snd_seq_midi
  ath                    28698  3 ath9k_common,ath9k,ath9k_hw
  snd_rawmidi            30144  1 snd_seq_midi
  mac80211              626489  1 ath9k
  lpc_ich                21080  0 
  snd_seq                61560  2 snd_seq_midi_event,snd_seq_midi
  snd_seq_device         14497  3 snd_seq,snd_rawmidi,snd_seq_midi
  snd_timer              29482  2 snd_pcm,snd_seq
  ttm                    85115  1 radeon
  cfg80211              484040  3 ath,ath9k,mac80211
  drm_kms_helper         52758  1 radeon
  mei_me                 18627  0 
  snd                    69238  25 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
  mei                    82274  1 mei_me
  drm                   302817  5 ttm,drm_kms_helper,radeon
  soundcore              12680  1 snd
  i2c_algo_bit           13413  1 radeon
  toshiba_acpi           22901  0 
  toshiba_bluetooth      12852  0 
  sparse_keymap          13948  1 toshiba_acpi
  wmi                    19177  1 toshiba_acpi
  video                  19476  0 
  mac_hid                13205  0 
  parport_pc             32701  0 
  ppdev                  17671  0 
  coretemp               13435  0 
  lp                     17759  0 
  parport                42348  3 lp,ppdev,parport_pc
  hid_generic            12548  0 
  usbhid                 52616  0 
  hid                   106148  2 hid_generic,usbhid
  ahci                   25819  5 
  psmouse               102222  0 
  atl1c                  46086  0 
  libahci                32168  1 ahci
  root@sdf1:/var/log# 

  Please, if you have any clue about whan can I do to use my machine
  with Ubuntu, I'll appreciate it. Yesterday I was out of my hoouse, and
  when back, I noticed my laptop was 90° C...a lot!

  Thanks for your time and effort in helping me solve this.
  Best regards,

  HeCSa.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  hecsa      2400 F.... panel-27-mixer
                        hecsa      2440 F.... pulseaudio
   /dev/snd/controlC0:  hecsa      2400 F.... panel-27-mixer
                        hecsa      2440 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=32ded140-c18f-4b4a-ae00-b6000ba63a4f
  InstallationDate: Installed on 2014-05-17 (7 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: TOSHIBA Satellite-L845
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=87e1adcb-a4c1-4a50-86f0-37df46c8cf89 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.2
  Tags:  trusty
  Uname: Linux 3.13.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin netdev plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/27/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 6.50
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr6.50:bd12/27/2012:svnTOSHIBA:pnSatellite-L845:pvrPSKF8P-01PAR1:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite-L845
  dmi.product.version: PSKF8P-01PAR1
  dmi.sys.vendor: TOSHIBA

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