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Message #62547
[Bug 1320833] Re: Synaptics touchpad not detected on an HP F5Y33UA running Ubuntu 12.04
It's HP 15-d017cl Notebook PC. Thanks for your time!
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1320833
Title:
Synaptics touchpad not detected on an HP F5Y33UA running Ubuntu 12.04
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I got a new laptop that came with Windows 8 but Windows 8 is bad so I uninstalled that and put Ubuntu 12.04 on there instead. When I had Windows 8 the touchpad worked fine but now it doesn't do anything, no scrolling and no clicking. So I attached the output of dmesg and the contents of /var/log/Xorg.0.log and /proc/bus/input/devices like the wiki says I should. I hope we can fix this, thanks!
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AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-20-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: Generic_1 [HD-Audio Generic], device 0: ALC282 Analog [ALC282 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: dave 1914 F.... pulseaudio
/dev/snd/controlC0: dave 1914 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Generic'/'HD-Audio Generic at 0xf0c40000 irq 45'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100500'
Controls : 7
Simple ctrls : 1
Card0.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Card1.Amixer.info:
Card hw:1 'Generic_1'/'HD-Audio Generic at 0xf0c44000 irq 16'
Mixer name : 'Realtek ALC282'
Components : 'HDA:10ec0282,103c2192,00100003'
Controls : 22
Simple ctrls : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=b4d942b5-c05f-4a6d-8c99-1b10e6dd7995
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Hewlett-Packard HP 15 Notebook PC
MarkForUpload: True
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-20-generic.efi.signed root=UUID=457702b8-9fb9-4105-99c5-8b92c5f226c5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-20.35~precise1-generic 3.11.10.6
RelatedPackageVersions:
linux-restricted-modules-3.11.0-20-generic N/A
linux-backports-modules-3.11.0-20-generic N/A
linux-firmware 1.79.14
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.11.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/13/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 2192
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 41.18
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 15 Notebook PC
dmi.product.version: 0975100000405F10000620180
dmi.sys.vendor: Hewlett-Packard
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