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Message #62566
[Bug 1320833] Re: [HP 15-d017cl Notebook PC] Synaptics touchpad not detected in Ubuntu 12.04
David Galbraith, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=6761854#N1209 an update to your BIOS is available (F.0B). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Summary changed:
- Synaptics touchpad not detected on an HP F5Y33UA running Ubuntu 12.04
+ [HP 15-d017cl Notebook PC] Synaptics touchpad not detected in Ubuntu 12.04
** Tags removed: needs-full-computer-model
** Tags added: bios-outdated-f.0b
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1320833
Title:
[HP 15-d017cl Notebook PC] Synaptics touchpad not detected in Ubuntu
12.04
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I got a new laptop that came with Windows 8 but Windows 8 is bad so I uninstalled that and put Ubuntu 12.04 on there instead. When I had Windows 8 the touchpad worked fine but now it doesn't do anything, no scrolling and no clicking. So I attached the output of dmesg and the contents of /var/log/Xorg.0.log and /proc/bus/input/devices like the wiki says I should. I hope we can fix this, thanks!
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-20-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: Generic_1 [HD-Audio Generic], device 0: ALC282 Analog [ALC282 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: dave 1914 F.... pulseaudio
/dev/snd/controlC0: dave 1914 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Generic'/'HD-Audio Generic at 0xf0c40000 irq 45'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100500'
Controls : 7
Simple ctrls : 1
Card0.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Card1.Amixer.info:
Card hw:1 'Generic_1'/'HD-Audio Generic at 0xf0c44000 irq 16'
Mixer name : 'Realtek ALC282'
Components : 'HDA:10ec0282,103c2192,00100003'
Controls : 22
Simple ctrls : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=b4d942b5-c05f-4a6d-8c99-1b10e6dd7995
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Hewlett-Packard HP 15 Notebook PC
MarkForUpload: True
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-20-generic.efi.signed root=UUID=457702b8-9fb9-4105-99c5-8b92c5f226c5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-20.35~precise1-generic 3.11.10.6
RelatedPackageVersions:
linux-restricted-modules-3.11.0-20-generic N/A
linux-backports-modules-3.11.0-20-generic N/A
linux-firmware 1.79.14
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.11.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/13/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 2192
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 41.18
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 15 Notebook PC
dmi.product.version: 0975100000405F10000620180
dmi.sys.vendor: Hewlett-Packard
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