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Message #62749
[Bug 1323249] Re: HTC One phone not recognised as MTP dvice
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.15 kernel[0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.
If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
Thanks in advance.
[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc7-utopic/
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1323249
Title:
HTC One phone not recognised as MTP dvice
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
When I connect my phone to a USB port, the phone reports an MTP
connection but the device does not appear as part of my Ubuntu
filesystem . Syslog shows :
May 26 11:28:56 ubuntu-1 kernel: [ 1409.236516] usb 2-1.2: new high-speed USB device number 23 using ehci-pci
May 26 11:28:56 ubuntu-1 kernel: [ 1409.329840] usb 2-1.2: New USB device found, idVendor=0bb4, idProduct=0f64
May 26 11:28:56 ubuntu-1 kernel: [ 1409.329849] usb 2-1.2: New USB device strings: Mfr=2, Product=3, SerialNumber=4
May 26 11:28:56 ubuntu-1 kernel: [ 1409.329854] usb 2-1.2: Product: Android Phone
May 26 11:28:56 ubuntu-1 kernel: [ 1409.329859] usb 2-1.2: Manufacturer: HTC
May 26 11:28:56 ubuntu-1 kernel: [ 1409.329864] usb 2-1.2: SerialNumber: FA387W901955
May 26 11:28:56 ubuntu-1 kernel: [ 1409.331271] cdc_acm 2-1.2:1.2: This device cannot do calls on its own. It is not a modem.
May 26 11:28:56 ubuntu-1 kernel: [ 1409.331369] cdc_acm 2-1.2:1.2: ttyACM0: USB ACM device
May 26 11:28:56 ubuntu-1 mtp-probe: checking bus 2, device 23: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2"
May 26 11:28:56 ubuntu-1 mtp-probe: bus: 2, device: 23 was not an MTP device
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: david 2082 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon May 26 11:28:25 2014
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=387f0c14-f531-49b3-824f-78d274ccc97c
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2012-06-26 (698 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Acer Aspire 5733Z
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=757faa4f-41b4-4ab9-b24e-7c4b094e4518 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
Symptom: storage
UdisksMonitorLog:
Monitoring the udisks daemon. Press Ctrl+C to exit.
11:28:40.081: The udisks-daemon is running (name-owner :1.74).
UpgradeStatus: Upgraded to trusty on 2014-05-26 (0 days ago)
dmi.bios.date: 11/07/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5733Z
dmi.board.vendor: Acer
dmi.board.version: V1.07
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.07
dmi.modalias: dmi:bvnAcer:bvrV1.07:bd11/07/2011:svnAcer:pnAspire5733Z:pvrV1.07:rvnAcer:rnAspire5733Z:rvrV1.07:cvnAcer:ct10:cvrV1.07:
dmi.product.name: Aspire 5733Z
dmi.product.version: V1.07
dmi.sys.vendor: Acer
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