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Message #62765
[Bug 1314198] Re: [Asus X550LC] Touchpad not Recognized in ubuntu 14.04
raphaelh, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
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https://bugs.launchpad.net/bugs/1314198
Title:
[Asus X550LC] Touchpad not Recognized in ubuntu 14.04
Status in “linux” package in Ubuntu:
Triaged
Bug description:
Hi All
I am facing a problem of touchpad not recognized on Asus X550LC.
Kindly do the needful.
Thanks & Regards
Nishu
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: nishu 1781 F.... pulseaudio
/dev/snd/controlC0: nishu 1781 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Apr 30 00:03:34 2014
InstallationDate: Installed on 2014-04-29 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. X550LC
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=5f8f534f-ba63-44e9-b334-a982524fdce1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LC.402
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LC.402:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnX550LC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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