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[Bug 1323432] Re: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled

 

Update for the benefit of anyone else experiencing this problem.

Kernel v3.9-rc8-raring works - no suspend / wake-up issues (final Raring
kernel released)

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https://bugs.launchpad.net/bugs/1323432

Title:
  [Samsung NP350E5C-A02AU] machine does not wake up with lid open -
  suspend is disabled

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Samsung NP350E5C-A02AU notebook

  The problem below was NOT present in Ubuntu 13.04

  In xubuntu power options, machine is configured not to go to suspend when laptop lid is closed.
  Once or twice a day, upon opening the lid I am presented with a black screen and I am unable to wake the machine. The only solution is to force the laptop to shutdown by holding down the power button.

  On the one occasion the machine did wake (random key presses) it was
  unusable...the mouse was so slow I was unable to use it to reboot the
  machine.

  I have tried permanently disabling suspend and hibernate with hacks
  found on forums but nothing has worked.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  slumbergod   2135 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Tue May 27 10:43:26 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-04-18 (38 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P09ABE
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP350E5C-A02AU
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: BOARD REVISION 00
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 350V5C/351V5C/3540VC/3440VC
  dmi.product.version: P09ABE.012.CP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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