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[Bug 1323643] Re: package linux-image-3.5.0-49-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

Below output from running sudo apt-get install -f

Looks like the problem is the processor in my laptop Dell Inspiron 1300
has a non-PAE processor from the error messages below.

sudo apt-get install -f
[sudo] password for ahickey: 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
  compiz-plugins-main-default compizconfig-backend-gconf couchdb-bin
  desktopcouch erlang-asn1 erlang-base erlang-crypto erlang-eunit erlang-inets
  erlang-mnesia erlang-os-mon erlang-public-key erlang-runtime-tools
  erlang-snmp erlang-ssl erlang-syntax-tools erlang-tools erlang-webtool
  erlang-xmerl evolution-webcal g++-4.6 gir1.2-dbusmenu-gtk-0.4 gir1.2-gtk-2.0
  gir1.2-launchpad-integration-3.0 gir1.2-ubuntuoneui-3.0 jockey-common
  launchpad-integration liballegro4.2 liballegro4.2-plugin-jack libattica0.3
  libbabl-0.0-0 libboost-filesystem1.46.1 libboost-iostreams1.46.1
  libboost-program-options1.46.1 libboost-python1.46.1 libboost-regex1.46.1
  libboost-serialization1.46.1 libboost-system1.46.1 libcdt4 libcelt0-0
  libcmis-0.2-0 libcouchdb-glib-1.0-2 libcupsdriver1 libdconf-dbus-1-0
  libdconf-qt0 libdconf0 libdesktopcouch-glib-1.0-2 libebackend-1.2-1
  libecal-1.2-10 libedata-cal-1.2-13 libexiv2-11 libfparser-4.3 libgdu-gtk0
  libgdu0 libgegl-0.0-0 libglew1.5 libglew1.6 libglewmx1.6 libgnome-bluetooth8
  libgnomekbd7 libgraph4 libgvc5 libgweather-3-0 libimobiledevice2
  libinfgtk-0.5-0 libjs-jquery-form libkdecorations4 libkimproxy4 libkpathsea5
  libkrossui4 libkutils4 libkwineffects1abi3 libkwinglutils1
  libkworkspace4abi1 liblaunchpad-integration-3.0-1
  liblaunchpad-integration-common liblaunchpad-integration1
  liblaunchpad-integration1.0-cil libllvm3.0 liblua50 libmagick++4
  libmagickcore4 libmagickcore4-extra libmagickwand4 libmarblewidget13
  libmono-corlib2.0-cil libmono-i18n-west2.0-cil libmozjs185-1.0
  libmusicbrainz3-6 libnepomukdatamanagement4 libnux-2.0-0 libnux-2.0-common
  libopenspc0 libpathplan4 libpoppler19 libqtbamf1 libqtdee2 libqtgconf1
  libreadline5 librhythmbox-core5 librpmio2 libsctp1 libslp1 libsox1b
  libstdc++6-4.6-dev libtiff4 libubuntuoneui-3.0-1 libunity-2d-private0
  libusbmuxd1 libx264-120 libyajl1 linux-headers-3.2.0-53
  linux-headers-3.2.0-53-generic lksctp-tools nvidia-common python-avahi
  python-brlapi python-couchdb python-desktopcouch-application
  python-desktopcouch-records python-egenix-mxdatetime python-egenix-mxtools
  python-gmenu python-launchpad-integration python-libproxy python-louis
  python-pyatspi2 python-software-properties python-virtkey python-xkit
  thunderbird-globalmenu ttf-fifthhorseman-dkg-handwriting ttf-opensymbol
  unity-2d-common unity-2d-panel unity-2d-shell unity-2d-spread
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  linux-image-3.5.0-49-generic linux-image-3.5.0-51-generic
Suggested packages:
  fdutils linux-doc-3.5.0 linux-source-3.5.0 linux-tools
The following NEW packages will be installed
  linux-image-3.5.0-49-generic linux-image-3.5.0-51-generic
0 upgraded, 2 newly installed, 0 to remove and 5 not upgraded.
4 not fully installed or removed.
Need to get 0 B/24.5 MB of archives.
After this operation, 54.8 MB of additional disk space will be used.
Do you want to continue [Y/n]? 
(Reading database ... 430326 files and directories currently installed.)
Unpacking linux-image-3.5.0-49-generic (from .../linux-image-3.5.0-49-generic_3.5.0-49.74_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-49-generic_3.5.0-49.74_i386.deb (--unpack):
 subprocess new pre-installation script returned error exit status 1
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.5.0-49-generic /boot/vmlinuz-3.5.0-49-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.5.0-49-generic /boot/vmlinuz-3.5.0-49-generic
Unpacking linux-image-3.5.0-51-generic (from .../linux-image-3.5.0-51-generic_3.5.0-51.76_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-51-generic_3.5.0-51.76_i386.deb (--unpack):
 subprocess new pre-installation script returned error exit status 1
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.5.0-51-generic /boot/vmlinuz-3.5.0-51-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.5.0-51-generic /boot/vmlinuz-3.5.0-51-generic
Errors were encountered while processing:
 /var/cache/apt/archives/linux-image-3.5.0-49-generic_3.5.0-49.74_i386.deb
 /var/cache/apt/archives/linux-image-3.5.0-51-generic_3.5.0-51.76_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)


** Attachment added: "Hardinfo report on the computer"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323643/+attachment/4121589/+files/hardinfo_report.html

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1323643

Title:
  package linux-image-3.5.0-49-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Failed when upgrading from 12.04 to 12.10 on Edubuntu

  ProblemType: Package
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-49-generic (not installed)
  ProcVersionSignature: Ubuntu 3.2.0-63.95-generic 3.2.57
  Uname: Linux 3.2.0-63-generic i686
  ApportVersion: 2.6.1-0ubuntu13
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ahickey    2136 F.... pulseaudio
  CRDA:
   country GB:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (N/A, 20)
   	(5250 - 5330 @ 40), (N/A, 20), DFS
   	(5490 - 5710 @ 40), (N/A, 27), DFS
  Date: Tue May 27 13:59:23 2014
  DpkgHistoryLog:
   Start-Date: 2014-05-27  13:59:04
   Commandline: apt-get install -f
   Install: linux-image-extra-3.5.0-51-generic:i386 (3.5.0-51.76), linux-image-3.5.0-51-generic:i386 (3.5.0-51.76), linux-image-3.5.0-49-generic:i386 (3.5.0-49.74, automatic)
  DpkgTerminalLog:
   Unpacking linux-image-3.5.0-49-generic (from .../linux-image-3.5.0-49-generic_3.5.0-49.74_i386.deb) ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-49-generic_3.5.0-49.74_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.5.0-49-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=b9e4c4b1-d754-4c4a-8b79-1171dfd8504f
  InstallationDate: Installed on 2012-02-04 (842 days ago)
  InstallationMedia: Edubuntu 10.04 "Lucid Lynx" - Release i386 (20100429.1)
  MachineType: Dell Inc. ME051
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-63-generic root=UUID=bbcb0b60-d56e-4f94-a2e1-a39e047cf1b6 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.00-7ubuntu11
  RfKill:
   1: phy1: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.5.0-49-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to quantal on 2014-05-27 (0 days ago)
  dmi.bios.date: 11/07/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0GD366
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/07/2006:svnDellInc.:pnME051:pvr:rvnDellInc.:rn0GD366:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: ME051
  dmi.sys.vendor: Dell Inc.

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References