kernel-packages team mailing list archive

[msp3k <peek@xxxxxxxxxxx>]

Network issues continued after rebooting into my newly-installed system,
but I have resolved the issue with a firmware update for the network
device from Dell.  For future reference, the firmware update can be
downloaded from here, along with all of the other updates:

http://www.dell.com/support/home/us/en/04/product-
support/product/poweredge-r300/drivers

The firmware that you want is the one for the "Broadcom NeXtreme I and
II Network Device Firmware 7.8.0"

FYI: Dell provides firmware update programs for RedHat and Windows.  The
RedHat version did not work under Ubuntu (would not run the update at
all), nor did it work under a Fedora Live CD (the update ran, but
failed, and restored the original firmware upon failure).  In order to
install the firmware update I had to wipe the drive and install Windows,
and then run the Windows version of the firmware update program.  That
made me sad.

I did not have to install any of the other updates in order to get
things working, only the update for the Broadcom was required.

After upgrading the firmware and repeating the installation everything
has gone smoothly.  I apologize for the inconvenience to the Ubuntu
developer team, and I thank you for all of your hard work.

I consider the matter closed.

Michael


On 05/28/2014 08:35 PM, Christopher M. Penalver wrote:
> msp3k, thank you for reporting this and helping make Ubuntu better. As per www.dell.com/support/home/us/en/04/product-support/product/poweredge-r300/drivers an update to your BIOS is available (1.5.2). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful.
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-1.5.2
>
> ** Summary changed:
>
> - Installer looses eth0
> + [Dell PowerEdge R300] Installer looses eth0
>

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https://bugs.launchpad.net/bugs/1323861

Title:
  [Dell PowerEdge R300] Installer looses eth0

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  During installation of Ubuntu 14.04 Server amd64, the installer
  correctly configures eth0 (via static IP in my case) and retrieves the
  host name and domain name from the DNS server.  But it then loses
  connection with eth0 sometime shortly afterwards.  /var/log/syslog
  shows the following:

  May 27 21:26:24 kernel: [   38.244015] tg3 0000:01:00.0: vpd r/w
  failed.  This is likely a firmware bug on this device.  Contact the
  card vendor for a firmware update.

  The installation continues and completes, but hangs periodically
  whenever the installation process attempts to access the network.
  After rebooting the network devices work fine.  (Although it does mean
  that my pre-seeded post-install scripts fail to install my repository
  and custom packages, as that requires network access.)

  The hardware in question is a Dell R300 with dual Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet.  Said hardware has been running Ubuntu 10.04, 11.04, and 12.04 flawlessly for years.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=358fe5e4-5a40-4e20-9fda-385b27f5e416
  InstallationDate: Installed on 2014-05-27 (0 days ago)
  InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. PowerEdge R300
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=f5b0e58b-8a20-48b8-a6ea-85097de75e22 ro
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  trusty
  Uname: Linux 3.13.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 08/15/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.3.0
  dmi.board.name: 0TY179
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 23
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd08/15/2008:svnDellInc.:pnPowerEdgeR300:pvr:rvnDellInc.:rn0TY179:rvrA02:cvnDellInc.:ct23:cvr:
  dmi.product.name: PowerEdge R300
  dmi.sys.vendor: Dell Inc.

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