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Message #63670
[Bug 1325003] Re: Toshiba touchpad not detected after trusty 64 bit install
apport information
** Tags added: apport-collected staging
** Description changed:
Hello, I have just installed ubuntu trusty 64 bits on a toshiba (satellite C50-A-1JM ) but the touchpad is not detected
Laptop model : Toshiba
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: anne 2132 F.... pulseaudio
+ anne 2358 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=6c67ba11-8402-46a1-badf-7b9b770a5116
+ MachineType: TOSHIBA SATELLITE C50-A
+ Package: linux (not installed)
+ ProcEnviron:
+ LANGUAGE=fr_FR:fr
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=fr_FR.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=1200f7e3-063f-4bc2-8c52-fc15d1de02a6 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-27-generic N/A
+ linux-backports-modules-3.13.0-27-generic N/A
+ linux-firmware 1.127.2
+ StagingDrivers: rts5139
+ Tags: trusty staging
+ Uname: Linux 3.13.0-27-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ dmi.bios.date: 03/24/2014
+ dmi.bios.vendor: INSYDE Corp.
+ dmi.bios.version: 1.30
+ dmi.board.name: Portable PC
+ dmi.board.vendor: TOSHIBA
+ dmi.board.version: MP
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: OEM Chassis Manufacturer
+ dmi.chassis.version: OEM Chassis Version
+ dmi.modalias: dmi:bvnINSYDECorp.:bvr1.30:bd03/24/2014:svnTOSHIBA:pnSATELLITEC50-A:pvrPSCJEE-006009FR:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
+ dmi.product.name: SATELLITE C50-A
+ dmi.product.version: PSCJEE-006009FR
+ dmi.sys.vendor: TOSHIBA
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1325003/+attachment/4123047/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1325003
Title:
Toshiba touchpad not detected after trusty 64 bit install
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Hello, I have just installed ubuntu trusty 64 bits on a toshiba (satellite C50-A-1JM ) but the touchpad is not detected
Laptop model : Toshiba
---
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anne 2132 F.... pulseaudio
anne 2358 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=6c67ba11-8402-46a1-badf-7b9b770a5116
MachineType: TOSHIBA SATELLITE C50-A
Package: linux (not installed)
ProcEnviron:
LANGUAGE=fr_FR:fr
TERM=xterm
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=1200f7e3-063f-4bc2-8c52-fc15d1de02a6 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-27-generic N/A
linux-backports-modules-3.13.0-27-generic N/A
linux-firmware 1.127.2
StagingDrivers: rts5139
Tags: trusty staging
Uname: Linux 3.13.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 03/24/2014
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.30
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDECorp.:bvr1.30:bd03/24/2014:svnTOSHIBA:pnSATELLITEC50-A:pvrPSCJEE-006009FR:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: SATELLITE C50-A
dmi.product.version: PSCJEE-006009FR
dmi.sys.vendor: TOSHIBA
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References