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[Bug 1325003] Re: Toshiba touchpad not detected after trusty 64 bit install

 

apport information

** Tags added: apport-collected staging

** Description changed:

  Hello, I have just installed ubuntu trusty 64 bits on a toshiba (satellite C50-A-1JM ) but the touchpad is not detected
  Laptop model : Toshiba
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  anne       2132 F.... pulseaudio
+                       anne       2358 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=6c67ba11-8402-46a1-badf-7b9b770a5116
+ MachineType: TOSHIBA SATELLITE C50-A
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=fr_FR:fr
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=fr_FR.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=1200f7e3-063f-4bc2-8c52-fc15d1de02a6 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-27-generic N/A
+  linux-backports-modules-3.13.0-27-generic  N/A
+  linux-firmware                             1.127.2
+ StagingDrivers: rts5139
+ Tags:  trusty staging
+ Uname: Linux 3.13.0-27-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 03/24/2014
+ dmi.bios.vendor: INSYDE Corp.
+ dmi.bios.version: 1.30
+ dmi.board.name: Portable PC
+ dmi.board.vendor: TOSHIBA
+ dmi.board.version: MP
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: OEM Chassis Manufacturer
+ dmi.chassis.version: OEM Chassis Version
+ dmi.modalias: dmi:bvnINSYDECorp.:bvr1.30:bd03/24/2014:svnTOSHIBA:pnSATELLITEC50-A:pvrPSCJEE-006009FR:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
+ dmi.product.name: SATELLITE C50-A
+ dmi.product.version: PSCJEE-006009FR
+ dmi.sys.vendor: TOSHIBA

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1325003/+attachment/4123047/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1325003

Title:
  Toshiba touchpad not detected after trusty 64 bit install

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hello, I have just installed ubuntu trusty 64 bits on a toshiba (satellite C50-A-1JM ) but the touchpad is not detected
  Laptop model : Toshiba
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  anne       2132 F.... pulseaudio
                        anne       2358 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=6c67ba11-8402-46a1-badf-7b9b770a5116
  MachineType: TOSHIBA SATELLITE C50-A
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=fr_FR:fr
   TERM=xterm
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=1200f7e3-063f-4bc2-8c52-fc15d1de02a6 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 03/24/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.30
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnINSYDECorp.:bvr1.30:bd03/24/2014:svnTOSHIBA:pnSATELLITEC50-A:pvrPSCJEE-006009FR:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: SATELLITE C50-A
  dmi.product.version: PSCJEE-006009FR
  dmi.sys.vendor: TOSHIBA

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