← Back to team overview

kernel-packages team mailing list archive

[Bug 1325003] Re: [Toshiba Satellite C50-A-1JR] Touchpad not detected after trusty 64 bit install

 

MANGA Willy Ted, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available (3.15-rc7) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Summary changed:

- Toshiba touchpad not detected after trusty 64 bit install
+ [Toshiba Satellite C50-A-1JR] Touchpad not detected after trusty 64 bit install

** Summary changed:

- [Toshiba Satellite C50-A-1JR] Touchpad not detected after trusty 64 bit install
+ [Toshiba Satellite C50-A-1JM] Touchpad not detected after trusty 64 bit install

** Tags added: latest-bios-1.30

** Attachment removed: "lspci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1325003/+attachment/4123024/+files/lspci-vnvn.log

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1325003

Title:
  [Toshiba Satellite C50-A-1JM] Touchpad not detected after trusty 64
  bit install

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hello, I have just installed ubuntu trusty 64 bits on a toshiba (satellite C50-A-1JM ) but the touchpad is not detected
  Laptop model : Toshiba
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  anne       2132 F.... pulseaudio
                        anne       2358 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=6c67ba11-8402-46a1-badf-7b9b770a5116
  MachineType: TOSHIBA SATELLITE C50-A
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=fr_FR:fr
   TERM=xterm
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=1200f7e3-063f-4bc2-8c52-fc15d1de02a6 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 03/24/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.30
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnINSYDECorp.:bvr1.30:bd03/24/2014:svnTOSHIBA:pnSATELLITEC50-A:pvrPSCJEE-006009FR:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: SATELLITE C50-A
  dmi.product.version: PSCJEE-006009FR
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1325003/+subscriptions


References