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[Bug 1324922] Re: Cannot turn on PC after hibernating (Lubuntu 14.04 LTS)

 

** Tags added: bios-outdated-1.60

** Description changed:

- My nettop PC (ASrock ION330) occasionally shuts down into a state out of
- which I can only recover it by removing the BIOS battery (and inserting
- it again after a minute). The power button doesn't work, all three LEDs
- on the keyboard are lit up (but the power LED isn't), the whole system
- seems to be off but frozen in a state where it cannot be turned on
- again.
- 
- It seems that the Linux kernel (or some utility) puts the system's BIOS
- into a state out of which it cannot recover.
- 
- I have tried to narrow this problem down to the hibernation process (and
- not some other utility running before or after hibernation) by editing
- `/etc/acpi/powerbtn.sh` and replacing its contents with
- 
-     sudo pm-hibernate
-     exit 0
+ My nettop PC (ASrock ION330) occasionally shuts down into a state out of which I can only recover it by removing the BIOS battery (and inserting it again after a minute). The power button doesn't work, all three LEDs on the keyboard are lit up (but the power LED isn't), the whole system seems to be off but frozen in a state where it cannot be turned on again. I have tried to narrow this problem down to the hibernation process (and not some other utility running before or after hibernation) by editing `/etc/acpi/powerbtn.sh` and replacing its contents with
+     sudo pm-hibernate
+     exit 0
  
  so I know it is actually running the hibernation process when I press
  the power button. And every now and then it actually works, but just as
  often I have to kill the BIOS battery.
- 
- I have looked for a newer BIOS version (just in case it's the mainboards
- power management going berserk) but I seem to already have much newer
- versions than available at
- http://www.asrock.com/nettop/overview.asp?Model=ION%20330&cat=Download&os=BIOS,
- where the newest version is from 9/7/2009:
- 
-     $ sudo dmidecode
-     ...
-     BIOS Information
-         Vendor: American Megatrends Inc.
-         Version: P1.10
-         Release Date: 11/24/2009
-     ...
- 
- I have tried replacing the `nvidia` GPU driver with the OSS `nouveau`
- driver, but the problem still occurs.
- 
- Any help further narrow down the cause of this bug would be appreciated.
- Thank you!
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  anna       1819 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  anna       1819 F.... pulseaudio
  Date: Fri May 30 14:47:12 2014
  HibernationDevice: RESUME=UUID=c6e88eb1-fc96-4730-a7a8-f419af85e0ee
  InstallationDate: Installed on 2014-05-16 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
  Lsusb:
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 002 Device 002: ID 04b4:8081 Cypress Semiconductor Corp. 
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 002: ID 04b4:8081 Cypress Semiconductor Corp.
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=de_DE.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=de_DE.UTF-8
+  SHELL=/bin/bash
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=45548f81-8c13-472c-94ef-ce8d492ef0ea ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127.2
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127.2
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/24/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.10
  dmi.board.name: AMCP7AION-HT
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd11/24/2009:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAMCP7AION-HT:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

** Summary changed:

- Cannot turn on PC after hibernating (Lubuntu 14.04 LTS)
+ [ASRock ION 330] Cannot turn on PC after hibernating Lubuntu 14.04 LTS

-- 
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https://bugs.launchpad.net/bugs/1324922

Title:
  [ASRock ION 330] Cannot turn on PC after hibernating Lubuntu 14.04 LTS

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My nettop PC (ASrock ION330) occasionally shuts down into a state out of which I can only recover it by removing the BIOS battery (and inserting it again after a minute). The power button doesn't work, all three LEDs on the keyboard are lit up (but the power LED isn't), the whole system seems to be off but frozen in a state where it cannot be turned on again. I have tried to narrow this problem down to the hibernation process (and not some other utility running before or after hibernation) by editing `/etc/acpi/powerbtn.sh` and replacing its contents with
      sudo pm-hibernate
      exit 0

  so I know it is actually running the hibernation process when I press
  the power button. And every now and then it actually works, but just
  as often I have to kill the BIOS battery.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  anna       1819 F.... pulseaudio
  Date: Fri May 30 14:47:12 2014
  HibernationDevice: RESUME=UUID=c6e88eb1-fc96-4730-a7a8-f419af85e0ee
  InstallationDate: Installed on 2014-05-16 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 04b4:8081 Cypress Semiconductor Corp.
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=45548f81-8c13-472c-94ef-ce8d492ef0ea ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.2
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/24/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.10
  dmi.board.name: AMCP7AION-HT
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd11/24/2009:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAMCP7AION-HT:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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References