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Message #64452
[Bug 1319521] Re: After routine update of a healthy installation to version 3.8.0-39, Ubuntu 12.04LTS (32bit) would crash at login screen
gyropyge, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1319521
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.
** Package changed: linux-lts-raring (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1319521
Title:
After routine update of a healthy installation to version 3.8.0-39,
Ubuntu 12.04LTS (32bit) would crash at login screen
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Computer, Toshiba Satellite L655, bios version 3.5
(BIOS can not be updated to version 3.6, though I've tried. Wrong size.)
Problem:
TWICE in the past month, involving two separate installations on the same healthy internal hard drive conventional Ubuntu updates have essentially disabled this computer from booting to Ubuntu unless the user chose to boot to "Previous Linux Versions" from the GRUB menu.
I've investigated what works and what does not and determined version
3.8.0-29-generic will allow the computer to boot fine, but versions
ending in -39-generic or -49, will not work.
The boot failure is extremely odd to watch. It boots all the way up to the login screen, and before you can enter a password, the screen turns black and a page of technobabble appears, and from there it appears nothing can be done. No prompt, just text on the screen, the last line of which reads:
CR2: 00000000ffffffec
I tried to install Linux-crashdump, but failed and I could not figure
out why. Something about a lock.
In order to further prove my hypothesis that the problem was unrelated
to the internal hard drive, I attached a self-booting external drive
running the same version of Ubuntu. It had not been updated in a
while and worked fine. I then updated Ubuntu and then it began acting
like both of the installations on the internal hard drive.
I'm hoping that after a fix is released for this, booting the computer
to an earlier version and running update will solve the booting issue.
Per the bug reporting instructions, I have tried to upgrade the BIOS
from its current 3.5 to the latest release, 3.6, but the Toshiba
distributed linux boot cd image fails to permit the update claiming
that the ROM image is 480,000, and that the current BIOS is too small,
just 400,000. It would appear that updating is not an option, unless
there is something about updating a BIOS I still need to learn.
Not to distract from the primary matter, but I'd like to add that
Ubuntu 12.04 has never acknowledged the battery in this laptop either.
Not only will it not report the battery state, but even the ISOLINUX
boot cd provided by Toshiba initially refused to update the bios
because it could not find a battery, and yet the battery is healthy
enough to run from for several hours. I would agree this seems more
like a fault of the laptop or the BIOS than a flaw of linux, but if
anyone could figure out how to adjust Ubuntu to correct for such a
shortcoming, it would make this laptop more pleasant to work with.
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