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[Bug 1326725] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1326725

and then change the status of the bug to 'Confirmed'.

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to run this command, please add a comment stating that fact and change
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1326725

Title:
  PS3 Sixaxis controller/joystick usb stopped working, regression in
  linux-image-extra-3.13.0-27-generic

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After applying upgrades to my 14.04 installations and rebooting,
  suddenly the sony sixaxis usb joystick/controller input device which I
  use a lot will now no longer appear as a joystick device.  It happens
  on at least two machines with the newest 14.04 updates as of a couple
  of days ago.  See below for kernel messages.

  I believe the actual kernel error message for this bug is:

  "Jun  5 11:36:51 machine kernel: [47062.524566] sony
  0003:054C:0268.000E: can't set operational mode"

  After looking at the kernel sources I believe this is a problem with
  the hid_sony kernel module.  The changelog for linux-image-
  extra-3.13.0-27-generic, which contains this module, has many hid
  related changes.

  The same bug/regression, it appears, was reported on askubuntu.com
  some days ago, see this link:

  http://askubuntu.com/questions/474199/my-ps3-controller-stopped-
  working-2-days-ago

  Version information:

  $ lsb_release -d
  Description:    Ubuntu 14.04 LTS
  $ uname -a
  Linux valley 3.13.0-27-generic #50-Ubuntu SMP Thu May 15 18:06:16 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
  # dpkg -S /lib/modules/3.13.0-27-generic/kernel/drivers/hid/hid-sony.ko
  linux-image-extra-3.13.0-27-generic: /lib/modules/3.13.0-27-generic/kernel/drivers/hid/hid-sony.ko

  dmesg:

  Jun  5 11:36:50 machine kernel: [47062.360175] usb 2-1.1.3.1: new full-speed USB device number 19 using ehci-pci
  Jun  5 11:36:51 machine kernel: [47062.486789] usb 2-1.1.3.1: New USB device found, idVendor=054c, idProduct=0268
  Jun  5 11:36:51 machine kernel: [47062.486797] usb 2-1.1.3.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  Jun  5 11:36:51 machine kernel: [47062.486802] usb 2-1.1.3.1: Product: PLAYSTATION(R)3 Controller
  Jun  5 11:36:51 machine kernel: [47062.486806] usb 2-1.1.3.1: Manufacturer: Sony
  Jun  5 11:36:51 machine kernel: [47062.498624] sony 0003:054C:0268.000E: Fixing up Sony Sixaxis report descriptor
  Jun  5 11:36:51 machine kernel: [47062.524383] input: Sony PLAYSTATION(R)3 Controller as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.3/2-1.1.3.1/2-1.1.3.1:1.0/input/input22
  Jun  5 11:36:51 machine kernel: [47062.524563] sony 0003:054C:0268.000E: input,hiddev0,hidraw4: USB HID v1.11 Joystick [Sony PLAYSTATION(R)3 Controller] on usb-0000:00:1d.0-1.1.3.1/input0
  Jun  5 11:36:51 machine kernel: [47062.524566] sony 0003:054C:0268.000E: can't set operational mode
  Jun  5 11:36:51 machine kernel: [47062.556374] sony: probe of 0003:054C:0268.000E failed with error -38
  Jun  5 11:36:51 machine mtp-probe: checking bus 2, device 19: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.3/2-1.1.3.1"
  Jun  5 11:36:51 machine mtp-probe: bus: 2, device: 19 was not an MTP device

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