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[Bug 1315829] Re: [Acer Travelmate 5740G] bus cycle unavailable

 

Marius, could you please test the latest upstream kernel available (the one all the way at the top, and not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc8

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: needs-apport-collect

** Tags removed: kernel-unable-to-test-upstream
** Tags added: needs-upstream-testing

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https://bugs.launchpad.net/bugs/1315829

Title:
  [Acer Travelmate 5740G] bus cycle unavailable

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have Problems when i boot my Laptop with Ubuntu 14.04. The same Problem occured on older Ubuntu Versions (12.04 to 14.04) as well as on Kubuntu and other Ubuntu derivates (e.g. Mint). When i first installed Ubuntu it worked perfectly fine for 1 or two days, but then it refuses to boot. If i try to boot from USB as well as from HDD in rescure mod, it shows:
  "
  [0.345596] perf_event_intel : CPUID marked event: 'bus cycles' unavailable
  [0.345664] ... version: 3
  [0.345725] ... bit width: 48
  [0.345785] ... generic registers: 4
  [0.346656] ... value mask: 000ffffffffffff
  [0.346720] ... max period: 000000007fffffff
  [0.346793]... fixed-purpose events: 3
  [0.346846] ... event mask: 000000070000000f
  [0.348871] x86: Booting SMP configuration:
  [0,348934] .... node #0, CPU's: #1
  "

  these are only the last lines, the others seem irrelevant to me.
  I use a Intel Core i 5 430M, 4GB RAM with an ATI mobility radeon HD5650
  It's a Acer Travelmate 5740G 
  It has a different HDD (not sure which i put in it) and i upgraded the BIOS which is now an InsydeH2O V1.23.

  Thanks for your help.
  --- 
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  marius     2076 F.... pulseaudio
   /dev/snd/controlC0:  marius     2076 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=5ee60d6d-53b8-49b2-855f-5932fff17849
  InstallationDate: Installed on 2014-05-04 (31 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Acer TravelMate 5740G
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=63a13c37-0ebd-406f-9434-6da82cf3e40f ro recovery nomodeset
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.2
  Tags:  trusty
  Uname: Linux 3.13.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 04/25/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.23
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: TravelMate 5740G
  dmi.board.vendor: Acer
  dmi.board.version: V1.23
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.23
  dmi.modalias: dmi:bvnAcer:bvrV1.23:bd04/25/2011:svnAcer:pnTravelMate5740G:pvrV1.23:rvnAcer:rnTravelMate5740G:rvrV1.23:cvnAcer:ct10:cvrV1.23:
  dmi.product.name: TravelMate 5740G
  dmi.product.version: V1.23
  dmi.sys.vendor: Acer

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