kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

chadchunault, did this problem not occur in a release prior to Trusty?

** Tags added: kernel-bug-exists-upstream-3.15-rc8

** Summary changed:

-  MSI MS-7758  suspend/resume failure 
+ [MSI Z77A-G43] suspend/resume failure

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https://bugs.launchpad.net/bugs/1324213

Title:
  [MSI Z77A-G43] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Computer fails to resume from a suspend. Suspend (S3)  appears normal with monitor turning off, system fans turning off, system led blinking as set in bios, and hard drives spin down. Pressing the power button appears to wake the computer (system fans turn on, hard drives spinning, monitor turns on)
  Problem:
       suspending from the gui desktop - The screen appears to turn off (maybe backlight turn off?) however I can barely see the mouse pointer, however it does not respond to movement. I can not switch to a tty terminal ctrl + alt + f1.
      suspending from gui terminal: sudo pm-suspend - The screen and everything turn on, however the screen displays the exact image at the time of the suspend (to the exact second) and is frozen. The usb keyboard and mouse is unresponsive. I cannot switch to tty either.
     suspending from tty1 after shutting down gui environment - The screen is frozen showing the exact screen at the time of suspend. The usb keyboard and mouse is unresponsive. I cannot switch to a different tty. 

  Description:	Ubuntu 14.04 LTS        Release:	14.04
  Linux chad-dt 3.13.0-27-generic #50-Ubuntu SMP Thu May 15 18:06:16 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
  Ubuntu 3.13.0-27.50-generic 3.13.11

  Motherboard: MSI z77a-g43; motherboard drivers have been updated as of 2014-0525
  video card : intel HD 3000 and also tried a nvidia gt 240 with latest propriety drivers
  cpu: intel i7-2600k

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  chad       3542 F.... pulseaudio
   /dev/snd/controlC0:  chad       3542 F.... pulseaudio
  Date: Sun May 25 22:22:32 2014
  DuplicateSignature: suspend/resume:MSI MS-7758:V2.13
  EcryptfsInUse: Yes
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=6d0c79b8-e30e-4294-a831-21935dde0950
  InstallationDate: Installed on 2013-09-13 (257 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7758
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-27-generic root=UUID=93a384f4-5ffc-4a4d-8648-fa64107c9f2c ro
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  RfKill:
   
  SourcePackage: linux
  Title: [MSI MS-7758] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-05-08 (19 days ago)
  UserGroups:
   
  dmi.bios.date: 03/07/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.13
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z77A-G43 (MS-7758)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.13:bd03/07/2014:svnMSI:pnMS-7758:pvr1.0:rvnMSI:rnZ77A-G43(MS-7758):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7758
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

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