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[Bug 1326446] Re: [Dell Latitude E6230] Encrypted SSD does not start on resume from suspend

 

I tried a 12.04 bootable USB stick.

The laptop immediately boots the USB stick without prompting for the
hard disk password (normally, it does so just before Grub).

After Ubuntu is booted, the hard drive is not accessible. dmesg shows
many errors as follows:

[   27.496687] ata1.00: irq_stat 0x40000001
[   27.496689] ata1.00: failed command: READ DMA EXT
[   27.496693] ata1.00: cmd 25/00:08:a8:32:cf/00:00:1d:00:00/e0 tag 0 dma 4096 in
[   27.496694]          res 51/04:08:a8:32:cf/00:00:1d:00:00/00 Emask 0x1 (device error)
[   27.496696] ata1.00: status: { DRDY ERR }
[   27.496697] ata1.00: error: { ABRT }
[   27.496873] ata1.00: supports DRM functions and may not be fully accessible
[   27.497152] ata1.00: supports DRM functions and may not be fully accessible
[   27.497205] ata1.00: configured for UDMA/33
[   27.497212] ata1: EH complete
[   27.497292] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[   27.497293] ata1.00: irq_stat 0x40000001
[   27.497295] ata1.00: failed command: READ DMA EXT
[   27.497299] ata1.00: cmd 25/00:08:a8:32:cf/00:00:1d:00:00/e0 tag 0 dma 4096 in
[   27.497300]          res 51/04:08:a8:32:cf/00:00:1d:00:00/00 Emask 0x1 (device error)
[   27.497302] ata1.00: status: { DRDY ERR }
[   27.497303] ata1.00: error: { ABRT }
[   27.497481] ata1.00: supports DRM functions and may not be fully accessible
[   27.497756] ata1.00: supports DRM functions and may not be fully accessible
[   27.497811] ata1.00: configured for UDMA/33
[   27.497818] ata1: EH complete
[   27.497899] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[   27.497900] ata1.00: irq_stat 0x40000001
[   27.497902] ata1.00: failed command: READ DMA EXT
[   27.497906] ata1.00: cmd 25/00:08:a8:32:cf/00:00:1d:00:00/e0 tag 0 dma 4096 in
[   27.497907]          res 51/04:08:a8:32:cf/00:00:1d:00:00/00 Emask 0x1 (device error)
[   27.497909] ata1.00: status: { DRDY ERR }
[   27.497910] ata1.00: error: { ABRT }
[   27.498084] ata1.00: supports DRM functions and may not be fully accessible
[   27.498365] ata1.00: supports DRM functions and may not be fully accessible
[   27.498420] ata1.00: configured for UDMA/33
[   27.498427] ata1: EH complete
[   27.498507] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[   27.498510] ata1.00: irq_stat 0x40000001
[   27.498512] ata1.00: failed command: READ DMA EXT
[   27.498515] ata1.00: cmd 25/00:08:a8:32:cf/00:00:1d:00:00/e0 tag 0 dma 4096 in
[   27.498516]          res 51/04:08:a8:32:cf/00:00:1d:00:00/00 Emask 0x1 (device error)
[   27.498518] ata1.00: status: { DRDY ERR }
[   27.498520] ata1.00: error: { ABRT }
[   27.498733] ata1.00: supports DRM functions and may not be fully accessible
[   27.499000] ata1.00: supports DRM functions and may not be fully accessible
[   27.499052] ata1.00: configured for UDMA/33
[   27.499060] sd 0:0:0:0: [sda]  Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[   27.499065] sd 0:0:0:0: [sda]  Sense Key : Aborted Command [current] [descriptor]
[   27.499071] Descriptor sense data with sense descriptors (in hex):
[   27.499075]         72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00 
[   27.499089]         1d cf 32 a8 
[   27.499095] sd 0:0:0:0: [sda]  Add. Sense: No additional sense information
[   27.499102] sd 0:0:0:0: [sda] CDB: Read(10): 28 00 1d cf 32 a8 00 00 08 00
[   27.499122] end_request: I/O error, dev sda, sector 500118184
[   27.499130] ata1: EH complete

I suppose that "supports DRM functions" means "encrypted hard disk".

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https://bugs.launchpad.net/bugs/1326446

Title:
  [Dell Latitude E6230] Encrypted SSD does not start on resume from
  suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The system does not wake up properly the SSD when resuming from
  suspend (hibernate works fine).

  It may matter that this SSD has a password to be entered at bootup;
  perhaps it would be necessary for the OS to send this password again
  to the hard drive during resume.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-lowlatency 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-lowlatency 3.13.11
  Uname: Linux 3.13.0-27-lowlatency i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  monniaux   2461 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Jun  4 18:23:38 2014
  HibernationDevice: RESUME=UUID=6652aa5f-0d08-4a0a-a7c8-e6972cec42ed
  InstallationDate: Installed on 2013-03-21 (439 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
  MachineType: Dell Inc. Latitude E6230
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-lowlatency root=UUID=f66679c3-3498-4cbc-930b-c7bf9116f37c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-lowlatency N/A
   linux-backports-modules-3.13.0-27-lowlatency  N/A
   linux-firmware                                1.127.2
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-05-31 (3 days ago)
  dmi.bios.date: 12/10/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0JF77M
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd12/10/2012:svnDellInc.:pnLatitudeE6230:pvr01:rvnDellInc.:rn0JF77M:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6230
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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