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[Bug 1327908] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1327908

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1327908

Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  HP has a newer firmware on their NC375T server nics: 4.0.593
  This generates an error at the startup of Ubuntu Server 14.04 LTS
  The version of phanfw.bin seems to be older.

  [   16.573260] QLogic/NetXen Network Driver v4.0.82
  [   16.811117] netxen_nic 0000:07:00.0: 2MB memory map

  [   16.812455] netxen_nic 0000:07:00.0: phanfw.bin: firmware is older than flash
  [   16.818949] netxen_nic 0000:07:00.0: Direct firmware load failed with error -2
  [   16.818950] netxen_nic 0000:07:00.0: Falling back to user helper

  [   23.138390] netxen_nic 0000:07:00.0: loading firmware from flash
  [   27.586070] netxen_nic 0000:07:00.0: Gen2 strapping detected
  [   30.185964] netxen_nic 0000:07:00.0: using 64-bit dma mask
  [   30.373956] netxen_nic: Quad Gig LP Board S/N TI13BK1960  Chip rev 0x42
  [   30.450969] netxen_nic 0000:07:00.0: Driver v4.0.82, firmware v4.0.593 [legacy]
  [   39.718557] netxen_nic 0000:07:00.0: irq 67 for MSI/MSI-X
  [   39.718561] netxen_nic 0000:07:00.0: irq 68 for MSI/MSI-X
  [   39.718564] netxen_nic 0000:07:00.0: irq 69 for MSI/MSI-X
  [   39.718567] netxen_nic 0000:07:00.0: irq 70 for MSI/MSI-X
  [   39.718605] netxen_nic 0000:07:00.0: using msi-x interrupts
  [   39.780399] netxen_nic 0000:07:00.0: non ULA adapter
  [   39.841095] netxen_nic 0000:07:00.0: eth0: GbE port initialized
  [   39.901172] netxen_nic 0000:07:00.1: 2MB memory map
  [   39.959403] netxen_nic 0000:07:00.1: using 64-bit dma mask
  [   40.117279] netxen_nic 0000:07:00.1: Driver v4.0.82, firmware v4.0.593 [legacy]
  [   40.174172] netxen_nic 0000:07:00.1: irq 71 for MSI/MSI-X
  [   40.174175] netxen_nic 0000:07:00.1: irq 72 for MSI/MSI-X
  [   40.174178] netxen_nic 0000:07:00.1: irq 73 for MSI/MSI-X
  [   40.174181] netxen_nic 0000:07:00.1: irq 74 for MSI/MSI-X
  [   40.174209] netxen_nic 0000:07:00.1: using msi-x interrupts
  [   40.229992] netxen_nic 0000:07:00.1: eth1: GbE port initialized
  [   40.284766] netxen_nic 0000:07:00.2: 2MB memory map
  [   40.339836] netxen_nic 0000:07:00.2: using 64-bit dma mask
  [   40.465258] netxen_nic 0000:07:00.2: Driver v4.0.82, firmware v4.0.593 [legacy]
  [   40.522359] netxen_nic 0000:07:00.2: irq 75 for MSI/MSI-X
  [   40.522363] netxen_nic 0000:07:00.2: irq 76 for MSI/MSI-X
  [   40.522365] netxen_nic 0000:07:00.2: irq 77 for MSI/MSI-X
  [   40.522368] netxen_nic 0000:07:00.2: irq 78 for MSI/MSI-X
  [   40.522392] netxen_nic 0000:07:00.2: using msi-x interrupts
  [   40.578742] netxen_nic 0000:07:00.2: eth2: GbE port initialized
  [   40.634802] netxen_nic 0000:07:00.3: 2MB memory map
  [   40.690423] netxen_nic 0000:07:00.3: using 64-bit dma mask
  [   40.825233] netxen_nic 0000:07:00.3: Driver v4.0.82, firmware v4.0.593 [legacy]
  [   40.882915] netxen_nic 0000:07:00.3: irq 79 for MSI/MSI-X
  [   40.882919] netxen_nic 0000:07:00.3: irq 80 for MSI/MSI-X
  [   40.882922] netxen_nic 0000:07:00.3: irq 81 for MSI/MSI-X
  [   40.882925] netxen_nic 0000:07:00.3: irq 82 for MSI/MSI-X
  [   40.882951] netxen_nic 0000:07:00.3: using msi-x interrupts
  [   40.939825] netxen_nic 0000:07:00.3: eth3: GbE port initialized

  # ethtool -i p4p1
  driver: netxen_nic
  version: 4.0.82
  firmware-version: 4.0.593
  bus-info: 0000:07:00.0
  supports-statistics: yes
  supports-test: yes
  supports-eeprom-access: yes
  supports-register-dump: yes
  supports-priv-flags: no

  # ./nxflash.bin -i p4p1 --info
  Board Type: 0x24 (NC375T PCI Express Quad Port Gigabit Server Adapter)
  Board Chip Rev: B2
  Serial Id: TI13BK1960
  Efuse ID: 0x0000000000000000
  Firmware version(on Flash): 4.0.593
  Active Firmware version: 4.0.593
  Driver version: 0.0.0
  BIOS version: 2.1.0
  MAC Addr 0: 78:AC:C0:10:F9:DC 
  Subsystem ID: 0x1740103c
  PXE Status 0: Disabled
  WOL Status 0: Disabled

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