kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

JSE, could you please boot into a default Ubuntu kernel (not a mainline one) and execute the following in a terminal:
apport-collect 1327908

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1327908

Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  HP has a newer firmware on their NC375T server nics: 4.0.593
  This generates an error at the startup of Ubuntu Server 14.04 LTS
  The version of phanfw.bin seems to be older.

  [   16.573260] QLogic/NetXen Network Driver v4.0.82
  [   16.811117] netxen_nic 0000:07:00.0: 2MB memory map

  [   16.812455] netxen_nic 0000:07:00.0: phanfw.bin: firmware is older than flash
  [   16.818949] netxen_nic 0000:07:00.0: Direct firmware load failed with error -2
  [   16.818950] netxen_nic 0000:07:00.0: Falling back to user helper

  [   23.138390] netxen_nic 0000:07:00.0: loading firmware from flash
  [   27.586070] netxen_nic 0000:07:00.0: Gen2 strapping detected
  [   30.185964] netxen_nic 0000:07:00.0: using 64-bit dma mask
  [   30.373956] netxen_nic: Quad Gig LP Board S/N TI13BK1960  Chip rev 0x42
  [   30.450969] netxen_nic 0000:07:00.0: Driver v4.0.82, firmware v4.0.593 [legacy]
  [   39.718557] netxen_nic 0000:07:00.0: irq 67 for MSI/MSI-X
  [   39.718561] netxen_nic 0000:07:00.0: irq 68 for MSI/MSI-X
  [   39.718564] netxen_nic 0000:07:00.0: irq 69 for MSI/MSI-X
  [   39.718567] netxen_nic 0000:07:00.0: irq 70 for MSI/MSI-X
  [   39.718605] netxen_nic 0000:07:00.0: using msi-x interrupts
  [   39.780399] netxen_nic 0000:07:00.0: non ULA adapter
  [   39.841095] netxen_nic 0000:07:00.0: eth0: GbE port initialized
  [   39.901172] netxen_nic 0000:07:00.1: 2MB memory map
  [   39.959403] netxen_nic 0000:07:00.1: using 64-bit dma mask
  [   40.117279] netxen_nic 0000:07:00.1: Driver v4.0.82, firmware v4.0.593 [legacy]
  [   40.174172] netxen_nic 0000:07:00.1: irq 71 for MSI/MSI-X
  [   40.174175] netxen_nic 0000:07:00.1: irq 72 for MSI/MSI-X
  [   40.174178] netxen_nic 0000:07:00.1: irq 73 for MSI/MSI-X
  [   40.174181] netxen_nic 0000:07:00.1: irq 74 for MSI/MSI-X
  [   40.174209] netxen_nic 0000:07:00.1: using msi-x interrupts
  [   40.229992] netxen_nic 0000:07:00.1: eth1: GbE port initialized
  [   40.284766] netxen_nic 0000:07:00.2: 2MB memory map
  [   40.339836] netxen_nic 0000:07:00.2: using 64-bit dma mask
  [   40.465258] netxen_nic 0000:07:00.2: Driver v4.0.82, firmware v4.0.593 [legacy]
  [   40.522359] netxen_nic 0000:07:00.2: irq 75 for MSI/MSI-X
  [   40.522363] netxen_nic 0000:07:00.2: irq 76 for MSI/MSI-X
  [   40.522365] netxen_nic 0000:07:00.2: irq 77 for MSI/MSI-X
  [   40.522368] netxen_nic 0000:07:00.2: irq 78 for MSI/MSI-X
  [   40.522392] netxen_nic 0000:07:00.2: using msi-x interrupts
  [   40.578742] netxen_nic 0000:07:00.2: eth2: GbE port initialized
  [   40.634802] netxen_nic 0000:07:00.3: 2MB memory map
  [   40.690423] netxen_nic 0000:07:00.3: using 64-bit dma mask
  [   40.825233] netxen_nic 0000:07:00.3: Driver v4.0.82, firmware v4.0.593 [legacy]
  [   40.882915] netxen_nic 0000:07:00.3: irq 79 for MSI/MSI-X
  [   40.882919] netxen_nic 0000:07:00.3: irq 80 for MSI/MSI-X
  [   40.882922] netxen_nic 0000:07:00.3: irq 81 for MSI/MSI-X
  [   40.882925] netxen_nic 0000:07:00.3: irq 82 for MSI/MSI-X
  [   40.882951] netxen_nic 0000:07:00.3: using msi-x interrupts
  [   40.939825] netxen_nic 0000:07:00.3: eth3: GbE port initialized

  # ethtool -i p4p1
  driver: netxen_nic
  version: 4.0.82
  firmware-version: 4.0.593
  bus-info: 0000:07:00.0
  supports-statistics: yes
  supports-test: yes
  supports-eeprom-access: yes
  supports-register-dump: yes
  supports-priv-flags: no

  # ./nxflash.bin -i p4p1 --info
  Board Type: 0x24 (NC375T PCI Express Quad Port Gigabit Server Adapter)
  Board Chip Rev: B2
  Serial Id: TI13BK1960
  Efuse ID: 0x0000000000000000
  Firmware version(on Flash): 4.0.593
  Active Firmware version: 4.0.593
  Driver version: 0.0.0
  BIOS version: 2.1.0
  MAC Addr 0: 78:AC:C0:10:F9:DC 
  Subsystem ID: 0x1740103c
  PXE Status 0: Disabled
  WOL Status 0: Disabled
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2013-11-26 (194 days ago)
  InstallationMedia: Ubuntu-Server 13.10 "Saucy Salamander" - Release amd64 (20131016)
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  trusty
  Uname: Linux 3.15.0-031500-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to trusty on 2014-04-18 (51 days ago)
  UserGroups:
   
  _MarkForUpload: True

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