← Back to team overview

kernel-packages team mailing list archive

[Bug 1327620] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1327620

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1327620

Title:
  Doesn't boot after system update

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I installed ubuntu 14.04 without any problems and then I gave the
  system update option. After all the packages were downloaded and stuf,
  I was asked to restart the system, but after that, it is not opening.
  I get a black screen with call traces after I choose Ubuntu in the
  grub.

  This is the error message (http://i.imgur.com/cDGxB72.jpg)

  I asked and was told that I can get it working by going to the old
  kernel which is what I did, upon which I could get into the ubuntu
  system again. I was also suggested to report the bug as a kernel bug.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1327620/+subscriptions