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Message #65439
[Bug 1280668] Re: [Medion MS-7857] Computer freezes or hangs during install, boot or usage
Christopher M. Penalver (penalvch), I tested the latest upstream kernel available:
v3.15-utopic from 08-Jun-2014 19:23
The issue remains (See the attached files for more info):
[ 787.285144] AMD-Vi: Completion-Wait loop timed out
[ 787.285148] ------------[ cut here ]------------
[ 787.285158] WARNING: CPU: 0 PID: 0 at /home/apw/COD/linux/drivers/iommu/amd_iommu.c:1248 __domain_flush_pages+0xf0/0x100()
[ 787.285161] Modules linked in: rfcomm bnep bluetooth 6lowpan_iphc nls_iso8859_1 radeon kvm_amd kvm snd_hda_codec_realtek snd_hda_codec_generic snd_hda_codec_hdmi snd_hda_intel snd_hda_controller snd_hda_codec crct10dif_pclmul crc32_pclmul snd_hwdep ghash_clmulni_intel aesni_intel snd_pcm aes_x86_64 lrw gf128mul glue_helper joydev ablk_helper snd_seq_midi cryptd snd_seq_midi_event snd_rawmidi snd_seq ttm drm_kms_helper psmouse drm snd_seq_device snd_timer snd microcode serio_raw soundcore i2c_algo_bit k10temp i2c_piix4 parport_pc ppdev mac_hid lp parport pata_acpi hid_generic usbhid hid ums_realtek uas usb_storage ahci pata_atiixp r8169 libahci mii
[ 787.285225] CPU: 0 PID: 0 Comm: swapper/0 Tainted: G W 3.15.0-031500-generic #201406081435
[ 787.285228] Hardware name: MEDION MS-7857/MS-7857, BIOS M7857W08.203 01/06/2014
[ 787.285232] 00000000000004e0 ffff88043ec03a60 ffffffff81762943 0000000000000007
[ 787.285237] 0000000000000000 ffff88043ec03aa0 ffffffff81069e2c ffffffff810c48f7
[ 787.285242] ffff88008d748020 0000000000001000 00000000fffffffb ffff88008d748020
[ 787.285247] Call Trace:
[ 787.285250] <IRQ> [<ffffffff81762943>] dump_stack+0x46/0x58
[ 787.285262] [<ffffffff81069e2c>] warn_slowpath_common+0x8c/0xc0
[ 787.285268] [<ffffffff810c48f7>] ? print_time.part.10+0x67/0x90
[ 787.285274] [<ffffffff81069e7a>] warn_slowpath_null+0x1a/0x20
[ 787.285278] [<ffffffff81620590>] __domain_flush_pages+0xf0/0x100
[ 787.285284] [<ffffffff810462c4>] ? native_apic_wait_icr_idle+0x24/0x30
[ 787.285289] [<ffffffff81621359>] __unmap_single.isra.25+0xf9/0x120
[ 787.285294] [<ffffffff816213eb>] unmap_sg+0x6b/0xb0
[ 787.285299] [<ffffffff8151d966>] ata_sg_clean+0x66/0xc0
[ 787.285303] [<ffffffff8151dc07>] __ata_qc_complete+0x47/0x140
[ 787.285307] [<ffffffff8151dd9d>] ata_qc_complete+0x9d/0x230
[ 787.285311] [<ffffffff8151dfca>] ata_qc_complete_multiple+0x9a/0xe0
[ 787.285323] [<ffffffffa00090b7>] ahci_handle_port_interrupt+0x107/0x1a0 [libahci]
[ 787.285329] [<ffffffff8106f809>] ? raise_softirq_irqoff+0x9/0x30
[ 787.285338] [<ffffffffa0009215>] ahci_interrupt+0xc5/0x120 [libahci]
[ 787.285343] [<ffffffff810c871d>] handle_irq_event_percpu+0x5d/0x1e0
[ 787.285349] [<ffffffff8111accc>] ? acct_account_cputime+0x1c/0x20
[ 787.285353] [<ffffffff810c88e8>] handle_irq_event+0x48/0x70
[ 787.285359] [<ffffffff810cb6d6>] handle_level_irq+0x76/0x100
[ 787.285365] [<ffffffff810161a2>] handle_irq+0x22/0x40
[ 787.285371] [<ffffffff8177b0de>] do_IRQ+0x5e/0x110
[ 787.285376] [<ffffffff8176fbad>] common_interrupt+0x6d/0x6d
[ 787.285381] [<ffffffff8106efa0>] ? __do_softirq+0x90/0x330
[ 787.285385] [<ffffffff8106f1b6>] ? __do_softirq+0x2a6/0x330
[ 787.285390] [<ffffffff810a2ac2>] ? __vtime_account_system+0x32/0x40
[ 787.285394] [<ffffffff8106f54e>] irq_exit+0x11e/0x140
[ 787.285399] [<ffffffff8177b0e7>] do_IRQ+0x67/0x110
[ 787.285404] [<ffffffff8176fbad>] common_interrupt+0x6d/0x6d
[ 787.285406] <EOI> [<ffffffff8101c7b9>] ? sched_clock+0x9/0x10
[ 787.285416] [<ffffffff815fedde>] ? cpuidle_enter_state+0x5e/0xe0
[ 787.285421] [<ffffffff815fedd7>] ? cpuidle_enter_state+0x57/0xe0
[ 787.285426] [<ffffffff815fee97>] cpuidle_enter+0x17/0x20
[ 787.285430] [<ffffffff810b362d>] cpuidle_idle_call+0x10d/0x260
[ 787.285435] [<ffffffff810b3945>] cpu_idle_loop+0x1c5/0x1e0
[ 787.285441] [<ffffffff81d38120>] ? early_idt_handlers+0x120/0x120
[ 787.285445] [<ffffffff810b39cb>] cpu_startup_entry+0x6b/0x70
[ 787.285451] [<ffffffff8174a327>] rest_init+0x77/0x80
[ 787.285456] [<ffffffff81d38fbf>] start_kernel+0x39f/0x3a6
[ 787.285460] [<ffffffff81d38ab2>] ? repair_env_string+0x5a/0x5a
[ 787.285465] [<ffffffff817516df>] ? memblock_reserve+0x49/0x4e
[ 787.285469] [<ffffffff81d385f8>] x86_64_start_reservations+0x2a/0x2c
[ 787.285473] [<ffffffff81d38739>] x86_64_start_kernel+0x13f/0x14e
[ 787.285477] ---[ end trace 6a879be97eb22748 ]---
The following tags were added:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.15-utopic
And the bug's Status was confirmed again.
** Attachment added: "dmesg output"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1280668/+attachment/4128474/+files/dmesg.txt
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https://bugs.launchpad.net/bugs/1280668
Title:
[Medion MS-7857] Computer freezes or hangs during install, boot or
usage
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Every time I tried to install this new it was hanging during the
install or even before during boot. This system is a pre-installed
windows 8 (64bits).
In the file /var/log/dmesg I can see the following:
[ 28.119124] BUG: soft lockup - CPU#0 stuck for 23s! [swapper/0:1]
[ 28.119127] Modules linked in:
[ 28.119130] CPU: 0 PID: 1 Comm: swapper/0 Not tainted 3.11.0-15-generic #25~precise1-Ubuntu
[ 28.119132] Hardware name: MEDION MS-7857/MS-7857, BIOS M7857W08.203 01/06/2014
[ 28.119133] task: ffff880429620000 ti: ffff880429628000 task.ti: ffff880429628000
[ 28.119134] RIP: 0010:[<ffffffff81380382>] [<ffffffff81380382>] delay_tsc+0x42/0x80
[ 28.119140] RSP: 0000:ffff880429629c68 EFLAGS: 00000246
[ 28.119141] RAX: 0000001c549ce3bd RBX: 000000000000032f RCX: 00000000549ce3bd
[ 28.119142] RDX: 0000000000000cf2 RSI: 0000000000000282 RDI: 0000000000000e50
[ 28.119143] RBP: ffff880429629c88 R08: 0000000000002000 R09: 0000000000000000
[ 28.119144] R10: 0000000000000330 R11: 0720072007200720 R12: 0000000000000026
[ 28.119145] R13: ffffffff81ef8bc2 R14: 0000000000000246 R15: ffff880429629c38
[ 28.119147] FS: 0000000000000000(0000) GS:ffff88043ec00000(0000) knlGS:0000000000000000
[ 28.119148] CS: 0010 DS: 0000 ES: 0000 CR0: 000000008005003b
[ 28.119149] CR2: ffff88043efff000 CR3: 0000000001c0d000 CR4: 00000000000407f0
[ 28.119150] Stack:
[ 28.119153] 0000000000001a0e ffff880429629cf0 0000000000001ff0 ffff880429579814
[ 28.119162] ffff880429629c98 ffffffff813802bc ffff880429629cb8 ffffffff81607e55
[ 28.119164] ffff880429579800 0000000000002000 ffff880429629d28 ffffffff81607f57
[ 28.119167] Call Trace:
[ 28.119170] [<ffffffff813802bc>] __const_udelay+0x2c/0x30
[ 28.119174] [<ffffffff81607e55>] wait_on_sem+0x35/0x70
[ 28.119176] [<ffffffff81607f57>] iommu_queue_command_sync+0xc7/0x140
[ 28.119178] [<ffffffff81607fe3>] iommu_queue_command+0x13/0x20
[ 28.119183] [<ffffffff8160becd>] iommu_flush_all_caches+0x9d/0xf0
[ 28.119185] [<ffffffff8160c7b1>] early_enable_iommus+0x61/0x160
[ 28.119189] [<ffffffff81d2fc96>] ? memblock_find_dma_reserve+0x13d/0x13d
[ 28.119192] [<ffffffff81d7a1e6>] state_next+0xbf/0x201
[ 28.119194] [<ffffffff81d2fc96>] ? memblock_find_dma_reserve+0x13d/0x13d
[ 28.119196] [<ffffffff81d7a33c>] iommu_go_to_state+0x14/0x2f
[ 28.119197] [<ffffffff81d7a3c8>] amd_iommu_init+0x13/0xff
[ 28.119200] [<ffffffff81d26123>] ? load_default_modules+0x9/0xb
[ 28.119203] [<ffffffff81d2fca9>] pci_iommu_init+0x13/0x3e
[ 28.119206] [<ffffffff8100212a>] do_one_initcall+0xfa/0x1b0
[ 28.119208] [<ffffffff81086f00>] ? parse_args+0xd0/0x1d0
[ 28.119211] [<ffffffff81d25954>] ? do_early_param+0x87/0x87
[ 28.119213] [<ffffffff81d25fc6>] do_basic_setup+0x96/0xb9
[ 28.119215] [<ffffffff81d25954>] ? do_early_param+0x87/0x87
[ 28.119218] [<ffffffff81d45e83>] ? sched_init_smp+0x119/0x11b
[ 28.119220] [<ffffffff81d260a1>] kernel_init_freeable+0xb8/0x131
[ 28.119224] [<ffffffff81723be0>] ? rest_init+0x80/0x80
[ 28.119226] [<ffffffff81723bee>] kernel_init+0xe/0xf0
[ 28.119229] [<ffffffff817508ec>] ret_from_fork+0x7c/0xb0
[ 28.119231] [<ffffffff81723be0>] ? rest_init+0x80/0x80
[ 28.119232] Code: 25 64 b0 00 00 0f ae f0 66 66 90 e8 c9 b0 c9 ff 66 90 41 89 c4 eb 11 66 90 f3 90 65 8b 1c 25 64 b0 00 00 41 39 dd 75 20 0f ae f0 <66> 66 90 e8 a6 b0 c9 ff 66 90 89 c2 44 29 e2 44 39 f2 72 da 5b
[ 28.219649] AMD-Vi: Completion-Wait loop timed out
WORKAROUND: I was able to complete the install passing the following kernel parameter, then the computer boots fine but hangs for between 25 to 2 minutes and then continues working. I would expect the computer not to hang:
noapic
---
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified: boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: kelvin 1952 F.... pulseaudio
/dev/snd/controlC0: kelvin 1952 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb00000 irq 10'
Mixer name : 'Realtek ALC887-VD'
Components : 'HDA:10ec0887,14627857,00100302'
Controls : 45
Simple ctrls : 19
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfea60000 irq 31'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100300'
Controls : 7
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Sat Feb 15 21:05:18 2014
HibernationDevice: RESUME=UUID=adc021ed-5f7b-4297-ab84-751585ae04f8
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: MEDION MS-7857
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-15-generic.efi.signed root=UUID=79b13a2d-14bc-41d8-824b-aa2a64067215 ro noapic quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.79.9
RfKill:
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: M7857W08.203
dmi.board.name: MS-7857
dmi.board.vendor: MEDION
dmi.board.version: 1.1
dmi.chassis.type: 3
dmi.chassis.vendor: MEDION
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrM7857W08.203:bd01/06/2014:svnMEDION:pnMS-7857:pvr1.1:rvnMEDION:rnMS-7857:rvr1.1:cvnMEDION:ct3:cvr:
dmi.product.name: MS-7857
dmi.product.version: 1.1
dmi.sys.vendor: MEDION
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