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[Bug 1328767] Re: Random PC freezes

 

Alex Shtof, thank you for reporting this and helping make Ubuntu better. As per http://download.lenovo.com/express/ddfm.html an update to your BIOS is available (2.59). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-2.59

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1328767

Title:
  Random PC freezes

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My computer randomly freezes once in a few days. I had the following observations
  1. Mouse does not move. Keyboard does not respond. Ctrl+Alt+F1 does not switch to text-mode console.
  2. Probability of freeze increases while playing video in a web browser.
  3. Probability of freeze increases while running a VMWare virtual machine running Windows 8.1.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  alex       3583 F.... pulseaudio
   /dev/snd/controlC0:  alex       3583 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Wed Jun 11 07:06:12 2014
  HibernationDevice: RESUME=UUID=7affd901-52f2-40a9-a3b2-3b97f7616c9f
  InstallationDate: Installed on 2014-03-27 (75 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326.1)
  MachineType: LENOVO 24382HU
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/25/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G5ET29WW (1.07 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 24382HU
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG5ET29WW(1.07):bd05/25/2012:svnLENOVO:pn24382HU:pvrThinkPadW530:rvnLENOVO:rn24382HU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 24382HU
  dmi.product.version: ThinkPad W530
  dmi.sys.vendor: LENOVO

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