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Message #66623
[Bug 1330094] Re: HP envy 15-j101ss laptop: Bluetooth not detected in Ubuntu 14.04 LTS
Cereal, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=6988406#N2245 an update to your BIOS is available (F.56). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Attachment removed: "lspci-vnvn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1330094/+attachment/4131492/+files/lspci-vnvn.log
** Attachment removed: "version.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1330094/+attachment/4131491/+files/version.log
** Tags added: bios-outdated-f.56
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- HP envy 15-j101ss laptop: Bluetooth not detected in Ubuntu 14.04 LTS
+ [HP ENVY 15-j101ss Notebook PC] Bluetooth not detected in Ubuntu 14.04 LTS
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https://bugs.launchpad.net/bugs/1330094
Title:
[HP ENVY 15-j101ss Notebook PC] Bluetooth not detected in Ubuntu 14.04
LTS
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Configuration says no bluetooth adapter found. I've found these
references to Bluetooth in /var/log/kern.log:
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.521782] Bluetooth: Core ver 2.17
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.521801] Bluetooth: HCI device and connection manager initialized
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.521810] Bluetooth: HCI socket layer initialized
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.521815] Bluetooth: L2CAP socket layer initialized
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.521821] Bluetooth: SCO socket layer initialized
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.524201] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.524205] Bluetooth: BNEP filters: protocol multicast
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.524212] Bluetooth: BNEP socket layer initialized
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.525380] Bluetooth: RFCOMM TTY layer initialized
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.525385] Bluetooth: RFCOMM socket layer initialized
Jun 14 16:45:46 juanje-Notebook kernel: [ 15.525388] Bluetooth: RFCOMM ver 1.11
Thanks in advance,
Juanje.
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ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: juanje 1932 F.... pulseaudio
/dev/snd/controlC0: juanje 1932 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=267ba06f-d486-4b6d-91e3-ca96f013dd09
InstallationDate: Installed on 2014-06-13 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP ENVY 15 Notebook PC
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=0310309c-2f96-4dda-b512-34363095306b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: trusty
Uname: Linux 3.13.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/23/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.43
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 1967
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 93.49
dmi.chassis.asset.tag: 5CG4100XRF
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.43:bd12/23/2013:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr0981110000405E00000320100:rvnHewlett-Packard:rn1967:rvrKBCVersion93.49:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 15 Notebook PC
dmi.product.version: 0981110000405E00000320100
dmi.sys.vendor: Hewlett-Packard
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