kernel-packages team mailing list archive

[Alex Shtof <1328767@xxxxxxxxxxxxxxxxxx>]

Well, the problem happened again after a BIOS update. Again, mouse does
not move, keyboard does not respond, cannot switch to a text-mode
terminal using Ctrl+Alt+F1. Only a power-off and power-on works.

Here is the output you requested:
alex@alex-laptop:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
[sudo] password for alex: 
G5ET99WW (2.59 )
05/15/2014

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https://bugs.launchpad.net/bugs/1328767

Title:
  Random PC freezes

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My computer randomly freezes once in a few days. I had the following observations
  1. Mouse does not move. Keyboard does not respond. Ctrl+Alt+F1 does not switch to text-mode console.
  2. Probability of freeze increases while playing video in a web browser.
  3. Probability of freeze increases while running a VMWare virtual machine running Windows 8.1.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  alex       3583 F.... pulseaudio
   /dev/snd/controlC0:  alex       3583 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Wed Jun 11 07:06:12 2014
  HibernationDevice: RESUME=UUID=7affd901-52f2-40a9-a3b2-3b97f7616c9f
  InstallationDate: Installed on 2014-03-27 (75 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326.1)
  MachineType: LENOVO 24382HU
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/25/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G5ET29WW (1.07 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 24382HU
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG5ET29WW(1.07):bd05/25/2012:svnLENOVO:pn24382HU:pvrThinkPadW530:rvnLENOVO:rn24382HU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 24382HU
  dmi.product.version: ThinkPad W530
  dmi.sys.vendor: LENOVO

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