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Message #66661
[Bug 1328767] Re: Random PC freezes
Alex Shtof, could you please test the latest upstream kernel available from the first line at the top page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags removed: bios-outdated-2.59
** Tags added: latest-bios-2.59
** Summary changed:
- Random PC freezes
+ [Lenovo ThinkPad W530] Random PC freezes
** Changed in: linux (Ubuntu)
Importance: Low => Medium
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https://bugs.launchpad.net/bugs/1328767
Title:
[Lenovo ThinkPad W530] Random PC freezes
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
My computer randomly freezes once in a few days. I had the following observations
1. Mouse does not move. Keyboard does not respond. Ctrl+Alt+F1 does not switch to text-mode console.
2. Probability of freeze increases while playing video in a web browser.
3. Probability of freeze increases while running a VMWare virtual machine running Windows 8.1.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alex 3583 F.... pulseaudio
/dev/snd/controlC0: alex 3583 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed Jun 11 07:06:12 2014
HibernationDevice: RESUME=UUID=7affd901-52f2-40a9-a3b2-3b97f7616c9f
InstallationDate: Installed on 2014-03-27 (75 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326.1)
MachineType: LENOVO 24382HU
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/25/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G5ET29WW (1.07 )
dmi.board.asset.tag: Not Available
dmi.board.name: 24382HU
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG5ET29WW(1.07):bd05/25/2012:svnLENOVO:pn24382HU:pvrThinkPadW530:rvnLENOVO:rn24382HU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 24382HU
dmi.product.version: ThinkPad W530
dmi.sys.vendor: LENOVO
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References