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[Bug 1330637] Re: Ubuntu 14.04 on Acer TravelMate P253: touchpad scroller not functional

 

apport information

** Tags added: apport-collected

** Description changed:

  Hi,
  on my new Acer TravelMate P253 notebook with Ubuntu 14.04 desktop, the touchpad is working OK for normal operations (moving and tapping), but it never scrolls when I slide vertically on its right side (where two arrows clearly show that it should scroll there). 
  Thank you for any suggestion.
  Adalberto
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  adaca      2036 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=2cb12901-c875-489b-9b65-2faa464d351b
+ InstallationDate: Installed on 2014-06-15 (1 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ MachineType: Acer TravelMate P253
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-29-generic N/A
+  linux-backports-modules-3.13.0-29-generic  N/A
+  linux-firmware                             1.127.2
+ Tags:  trusty
+ Uname: Linux 3.13.0-29-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/16/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V2.21
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: BA51_HC_CR
+ dmi.board.vendor: Acer
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Insyde Corp.
+ dmi.chassis.version: V2.21
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnTravelMateP253:pvrV2.21:rvnAcer:rnBA51_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21:
+ dmi.product.name: TravelMate P253
+ dmi.product.version: V2.21
+ dmi.sys.vendor: Acer

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1330637/+attachment/4132953/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1330637

Title:
  Ubuntu 14.04 on Acer TravelMate P253: touchpad scroller not functional

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hi,
  on my new Acer TravelMate P253 notebook with Ubuntu 14.04 desktop, the touchpad is working OK for normal operations (moving and tapping), but it never scrolls when I slide vertically on its right side (where two arrows clearly show that it should scroll there). 
  Thank you for any suggestion.
  Adalberto
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  adaca      2036 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=2cb12901-c875-489b-9b65-2faa464d351b
  InstallationDate: Installed on 2014-06-15 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Acer TravelMate P253
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  Tags:  trusty
  Uname: Linux 3.13.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/16/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.21
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: BA51_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.21
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnTravelMateP253:pvrV2.21:rvnAcer:rnBA51_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21:
  dmi.product.name: TravelMate P253
  dmi.product.version: V2.21
  dmi.sys.vendor: Acer

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