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Message #66912
[Bug 1330844] Re: I installed ubuntu14.04LTS in LenovoG510(4th gen intel i5 processor, 4G, 500HD, 2.5GH, ). Very often(every 30 minutes) wired connection lost and will be restored only when system is rebooted. And also durind file sharing from server, downloads from dc++ system freezes completely and have to hard power off. Here are the outputs of few commands run when connection lost.
** Tags added: patch
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https://bugs.launchpad.net/bugs/1330844
Title:
I installed ubuntu14.04LTS in LenovoG510(4th gen intel i5 processor,
4G, 500HD, 2.5GH,). Very often(every 30 minutes) wired connection lost
and will be restored only when system is rebooted. And also durind
file sharing from server, downloads from dc++ system freezes
completely and have to hard power off. Here are the outputs of few
commands run when connection lost.
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
dmesg | tail
[ 414.101890] alx 0000:03:00.0 eth0: fatal interrupt 0x4019607, resetting
[ 414.102104] alx 0000:03:00.0 eth0: fatal interrupt 0x4019607, resetting
[ 414.102310] alx 0000:03:00.0 eth0: fatal interrupt 0x4019607, resetting
[ 414.102510] alx 0000:03:00.0 eth0: fatal interrupt 0x4019607, resetting
[ 414.102713] alx 0000:03:00.0 eth0: fatal interrupt 0x4019607, resetting
[ 414.102918] alx 0000:03:00.0 eth0: fatal interrupt 0x4019607, resetting
[ 414.103124] alx 0000:03:00.0 eth0: fatal interrupt 0x4019607, resetting
[ 414.103334] alx 0000:03:00.0 eth0: fatal interrupt 0x4019607, resetting
[ 414.103533] alx 0000:03:00.0 eth0: fatal interrupt 0x4019607, resetting
[ 414.103742] alx 0000:03:00.0 eth0: fatal interrupt 0x4019607, resetting
lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04 LTS
Release: 14.04
Codename: trusty
uname -a
Linux praveen 3.13.0-29-generic #53-Ubuntu SMP Wed Jun 4 21:00:20 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
ifconfig -a
eth0 Link encap:Ethernet HWaddr 20:89:84:f5:37:81
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:13 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Interrupt:18
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:880 errors:0 dropped:0 overruns:0 frame:0
TX packets:880 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:180931 (180.9 KB) TX bytes:180931 (180.9 KB)
wlan0 Link encap:Ethernet HWaddr 48:d2:24:a4:bd:3d
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
netstat -rn
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
sudo lshw -c network
*-network
description: Wireless interface
product: AR9485 Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: 01
serial: 48:d2:24:a4:bd:3d
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless
configuration: broadcast=yes driver=ath9k driverversion=3.13.0-29-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
resources: irq:17 memory:b0500000-b057ffff memory:9ff00000-9ff0ffff
*-network
description: Ethernet interface
product: QCA8172 Fast Ethernet
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:03:00.0
logical name: eth0
version: 10
serial: 20:89:84:f5:37:81
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=alx latency=0 link=no multicast=yes port=twisted pair
resources: irq:46 memory:b0400000-b043ffff ioport:3000(size=128)
cat /etc/network/interfaces
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
plugins=ifupdown,keyfile,ofono
dns=dnsmasq
no-auto-default=20:89:84:F5:37:81,
[ifupdown]
managed=false
cat /var/lib/NetworkManager/NetworkManager.state
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true
version.log
Ubuntu 3.13.0-29.53-generic 3.13.11.2
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: praveen 1893 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jun 17 12:34:23 2014
HibernationDevice: RESUME=UUID=6c75982b-cf47-4ea8-bad6-43fc8d86c37e
InstallationDate: Installed on 2014-06-16 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20238
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ec684e9d-97f7-41c0-a0bc-bfe8604345d4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 79CN29WW(V1.13)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900004WIN8 STD SGL
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G510
dmi.modalias: dmi:bvnLENOVO:bvr79CN29WW(V1.13):bd07/16/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr31900004WIN8STDSGL:cvnLENOVO:ct10:cvrLenovoG510:
dmi.product.name: 20238
dmi.product.version: Lenovo G510
dmi.sys.vendor: LENOVO
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