kernel-packages team mailing list archive

[Žygimantas Beručka <zygimantas.b@xxxxxxxxx>]

Dear Chris, have you *actually* read Iuri Diniz's messages you are thanking
him for? At this stage your template messages ARE NOT helpful and are
redundant.

Let me put it this way. First, he's having the same damn hardware as many
other users facing this bug that no one from the Ubuntu kernel wizards help
to deal with.

Secondly, and that's crucial, Iuri is willing to take *actual steps* to pin
point the exact offending commit in the kernel tree. He just needs real
help with something I do not have a slightest clue about.

Please, if you are willing to give him a helping hand, helping to get
Iuri's question a moment of attention of someone from your kernel team,
might be just enough. Else this bug will not get fixed.


2014-06-17 13:53 GMT+02:00 Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx>:

> luri Diniz, thank you for your comment. So your hardware and problem may
> be tracked, could you please file a new report with Ubuntu by executing the
> following in a terminal while booted into the default Ubuntu kernel (not a
> mainline one) via:
> ubuntu-bug linux
>
> For more on this, please read the official Ubuntu documentation:
> Ubuntu Bug Control and Ubuntu Bug Squad:
> https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
> Ubuntu Kernel Team:
> https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
> Ubuntu Community:
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
>
> When opening up the new report, please feel free to subscribe me to it.
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://wiki.ubuntu.com/ReportingBugs
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1315277
>
> Title:
>   [Dell Inspiron 1525] Trusty freezes on resume from suspend
>
> To manage notifications about this bug go to:
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https://bugs.launchpad.net/bugs/1315277

Title:
  [Dell Inspiron 1525] Trusty freezes on resume from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu Trusty freezes on resume from a suspend. All I see is just LEDs
  for disk (just blinks for a moment) and wifi (stays lit), fan noise
  and a black screen. No mouse cursor, no nothing. The magic SysRq
  (+REISUB) does nothing; a hard manual reboot by pressing the power
  button is necessary. The problem is gone if booting with a 3.11-20
  kernel left from Saucy. The issue is present, however, at least with
  3.13.{8,11} and 3.14.{1,2} mainline kernel builds. I haven't tried
  3.15rc, though, since it boots with a totally black screen and I have
  no idea how to bypass it; and my Broadcom wifi driver fails to build
  with 3.15rc too.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  monika     2392 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri May  2 09:38:54 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=834effe2-2fd9-44c3-bc7c-aeec1f9792c5
  InstallationDate: Installed on 2012-06-12 (688 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Dell Inc. Inspiron 1525
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=a72bb3f2-f87d-4162-8242-7c5485008de5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-12 (19 days ago)
  dmi.bios.date: 10/27/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A17
  dmi.board.name: 0U990C
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0U990C:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 1525
  dmi.sys.vendor: Dell Inc.

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