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Message #67151
[Bug 1250241] Re: [Dell Inspiron 15R SE 7520] Bluetooth mouse constantly disconnecting
Rayner Pires, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc1
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags added: latest-bios-a11
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https://bugs.launchpad.net/bugs/1250241
Title:
[Dell Inspiron 15R SE 7520] Bluetooth mouse constantly disconnecting
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Ubuntu is constantly disconnecting my bluetooth mouse. Actually, the pointing service is being interrupted due to constant queries on mouse's battery state. Every time the battery level is queried the bluetooth mouse stops moving and clicking, requering I manually open the bluetooth config panel, switch the mouse connection off, and then move and click the mouse some times until it gets connected and pointing again.
The problem seems to be solved after I've killed upowerd process. Is it a bug on upower daemon?
Briefly, what happens is: ubuntu queries the battery charge level of
the mouse and it does stop pointing. After getting the battery level,
the mouse pointing feature does not automatically return as it was.
I'm running Ubuntu 12.04.3 x86_64, with kernel #66~precise1-Ubuntu (3.5.0-43-generic)
---
ApportVersion: 2.13.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2999 F.... pulseaudio
CasperVersion: 1.336ubuntu1
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140111)
MachineType: Dell Inc. Inspiron 7520
Package: linux (not installed)
ProcFB:
0 radeondrmfb
1 inteldrmfb
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --
ProcVersionSignature: Ubuntu 3.13.0-1.16-generic 3.13.0-rc7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-1-generic N/A
linux-backports-modules-3.13.0-1-generic N/A
linux-firmware 1.121
StagingDrivers: rts5139
Tags: trusty staging
Uname: Linux 3.13.0-1-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 10/03/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0DNMM8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd10/03/2012:svnDellInc.:pnInspiron7520:pvrA07:rvnDellInc.:rn0DNMM8:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 7520
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2773 F.... pulseaudio
CasperVersion: 1.340
DistroRelease: Ubuntu 14.04
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 7520
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=pt_BR.UTF-8
SHELL=/bin/bash
ProcFB:
0 radeondrmfb
1 inteldrmfb
ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- locale=pt_BR keyboard-configuration/layoutcode?=br keyboard-configuration/modelcode?=abnt2
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
StagingDrivers: rts5139
Tags: trusty staging
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 02/20/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0DNMM8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A11
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd02/20/2014:svnDellInc.:pnInspiron7520:pvrA11:rvnDellInc.:rn0DNMM8:rvrA00:cvnDellInc.:ct8:cvrA11:
dmi.product.name: Inspiron 7520
dmi.product.version: A11
dmi.sys.vendor: Dell Inc.
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