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[Bug 1331748] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1331748

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1331748

Title:
  Fails to set enable the HSP profile

Status in “bluez” package in Ubuntu:
  New
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Using Ubuntu Utopic:
  kernel: 3.15.0-6-generic
  hardware: Intel Corporation Centrino Advanced-N 6235

  I'm able to successfully connect to any device, but can't enable the
  HSP profile (Input/Output error). A2DP works fine though.

  Tested with Jabra Halo (HSP and A2DP) and Motorola H375 (HSP).

  pulseaudio:
  Card #3
  	Name: bluez_card.00_23_78_AB_89_AC
  	Driver: module-bluetooth-device.c
  	Owner Module: 21
  	Properties:
  		device.description = "Jabra Halo"
  		device.string = "00:23:78:AB:89:AC"
  		device.api = "bluez"
  		device.class = "sound"
  		device.bus = "bluetooth"
  		device.form_factor = "headset"
  		bluez.path = "/org/bluez/22500/hci0/dev_00_23_78_AB_89_AC"
  		bluez.class = "0x240404"
  		bluez.name = "Jabra Halo"
  		device.icon_name = "audio-headset-bluetooth"
  		device.intended_roles = "phone"
  	Profiles:
  		hsp: Telephony Duplex (HSP/HFP) (sinks: 1, sources: 1, priority. 20)
  		a2dp: High Fidelity Playback (A2DP) (sinks: 1, sources: 0, priority. 10)
  		off: Off (sinks: 0, sources: 0, priority. 0)
  	Active Profile: off
  	Ports:
  		headset-output: Headset (priority: 0, latency offset: 0 usec)
  			Part of profile(s): hsp, a2dp
  		headset-input: Headset (priority: 0, latency offset: 0 usec)
  			Part of profile(s): hsp

  bluetoothd logs:

  rsalveti@evasys:~$ pactl set-card-profile bluez_card.00_23_78_AB_89_AC hsp
  Failure: Input/Output error

  Jun 18 16:59:03 evasys bluetoothd[22500]: audio/transport.c:media_transport_acquire() Transport /org/bluez/22500/hci0/dev_00_23_78_AB_89_AC/fd0: read lock acquired
  Jun 18 16:59:03 evasys bluetoothd[22500]: audio/transport.c:media_transport_acquire() Transport /org/bluez/22500/hci0/dev_00_23_78_AB_89_AC/fd0: write lock acquired
  Jun 18 16:59:03 evasys bluetoothd[22500]: audio/transport.c:media_owner_create() Owner created: sender=:1.942 accesstype=rw
  Jun 18 16:59:03 evasys bluetoothd[22500]: audio/headset.c:headset_set_state() State changed /org/bluez/22500/hci0/dev_00_23_78_AB_89_AC: HEADSET_STATE_CONNECTED -> HEADSET_STATE_PLAY_IN_PROGRESS
  Jun 18 16:59:03 evasys bluetoothd[22500]: audio/media.c:headset_state_changed() 
  Jun 18 16:59:03 evasys bluetoothd[22500]: audio/transport.c:media_request_create() Request created: method=Acquire id=5
  Jun 18 16:59:03 evasys bluetoothd[22500]: audio/transport.c:media_owner_add() Owner :1.942 Request Acquire
  Jun 18 16:59:03 evasys bluetoothd[22500]: audio/transport.c:media_transport_add() Transport /org/bluez/22500/hci0/dev_00_23_78_AB_89_AC/fd0 Owner :1.942
  Jun 18 16:59:04 evasys bluetoothd[22500]: Protocol not supported (93)
  Jun 18 16:59:04 evasys bluetoothd[22500]: audio/transport.c:media_transport_remove() Transport /org/bluez/22500/hci0/dev_00_23_78_AB_89_AC/fd0 Owner :1.942
  Jun 18 16:59:04 evasys bluetoothd[22500]: audio/transport.c:media_transport_release() Transport /org/bluez/22500/hci0/dev_00_23_78_AB_89_AC/fd0: read lock released
  Jun 18 16:59:04 evasys bluetoothd[22500]: audio/transport.c:media_transport_release() Transport /org/bluez/22500/hci0/dev_00_23_78_AB_89_AC/fd0: write lock released
  Jun 18 16:59:04 evasys bluetoothd[22500]: audio/transport.c:media_request_reply() Request Acquire Reply Input/output error
  Jun 18 16:59:04 evasys bluetoothd[22500]: audio/transport.c:media_owner_free() Owner :1.942
  Jun 18 16:59:04 evasys bluetoothd[22500]: audio/transport.c:media_owner_remove() Owner :1.942 Request Acquire
  Jun 18 16:59:04 evasys bluetoothd[22500]: audio/headset.c:headset_set_state() State changed /org/bluez/22500/hci0/dev_00_23_78_AB_89_AC: HEADSET_STATE_PLAY_IN_PROGRESS -> HEADSET_STATE_CONNECTED
  Jun 18 16:59:04 evasys bluetoothd[22500]: audio/media.c:headset_state_changed()

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