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[Bug 1309875] Re: [HP EliteBook Folio 9470m Notebook PC] Touchpad not recognized after upgrade 13.10->14.04

 

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1309875

Title:
  [HP EliteBook Folio 9470m Notebook PC] Touchpad not recognized after
  upgrade 13.10->14.04

Status in “linux” package in Ubuntu:
  Expired

Bug description:
  I'm not perfectly sure the problem lies here, but after reading
  several arch linux bug repports that points towards a kernel issue,
  I'm reporting it here.

  After upgrading my HP Folio 9470m from 13.10 to 14.04 I no longer have a working touchpad.
  As far as I can tell it gets recognized as a generic mouse, from xinput:

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Generic Mouse                      	id=11	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ HP HD Webcam [Fixed]                    	id=9	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=10	[slave  keyboard (3)]
      ↳ HP WMI hotkeys                          	id=12	[slave  keyboard (3)]

  From dmesg | grep -i touch:
  [   12.334048] psmouse serio1: alps: Unknown ALPS touchpad: E7=10 00 64, EC=10 00 64

  It should be pointed out that i ran a couple of days in prerelease
  (from the 12th iirc) with no problems. It is only after the official
  release I have had this issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  cmol       2337 F.... pulseaudio
   /dev/snd/pcmC0D0p:   cmol       2337 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Sat Apr 19 09:43:09 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=dcbd44af-70de-4344-ab45-cb692b5a800a
  InstallationDate: Installed on 2013-06-29 (293 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP EliteBook Folio 9470m
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=a3739379-faeb-49ab-984e-bbfc76090938 ro quiet splash acpi_backlight=vendor vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-12 (6 days ago)
  dmi.bios.date: 02/01/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68IBD Ver. F.40
  dmi.board.name: 18DF
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 62.14
  dmi.chassis.asset.tag: CNU3139S0N
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68IBDVer.F.40:bd02/01/2013:svnHewlett-Packard:pnHPEliteBookFolio9470m:pvrA1029D1103:rvnHewlett-Packard:rn18DF:rvrKBCVersion62.14:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook Folio 9470m
  dmi.product.version: A1029D1103
  dmi.sys.vendor: Hewlett-Packard

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