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Message #67382
[Bug 1309875] Re: [HP EliteBook Folio 9470m Notebook PC] Touchpad not recognized after upgrade 13.10->14.04
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1309875
Title:
[HP EliteBook Folio 9470m Notebook PC] Touchpad not recognized after
upgrade 13.10->14.04
Status in “linux” package in Ubuntu:
Expired
Bug description:
I'm not perfectly sure the problem lies here, but after reading
several arch linux bug repports that points towards a kernel issue,
I'm reporting it here.
After upgrading my HP Folio 9470m from 13.10 to 14.04 I no longer have a working touchpad.
As far as I can tell it gets recognized as a generic mouse, from xinput:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ HP HD Webcam [Fixed] id=9 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=10 [slave keyboard (3)]
↳ HP WMI hotkeys id=12 [slave keyboard (3)]
From dmesg | grep -i touch:
[ 12.334048] psmouse serio1: alps: Unknown ALPS touchpad: E7=10 00 64, EC=10 00 64
It should be pointed out that i ran a couple of days in prerelease
(from the 12th iirc) with no problems. It is only after the official
release I have had this issue.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: cmol 2337 F.... pulseaudio
/dev/snd/pcmC0D0p: cmol 2337 F...m pulseaudio
CurrentDesktop: Unity
Date: Sat Apr 19 09:43:09 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=dcbd44af-70de-4344-ab45-cb692b5a800a
InstallationDate: Installed on 2013-06-29 (293 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard HP EliteBook Folio 9470m
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=a3739379-faeb-49ab-984e-bbfc76090938 ro quiet splash acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-12 (6 days ago)
dmi.bios.date: 02/01/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68IBD Ver. F.40
dmi.board.name: 18DF
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 62.14
dmi.chassis.asset.tag: CNU3139S0N
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68IBDVer.F.40:bd02/01/2013:svnHewlett-Packard:pnHPEliteBookFolio9470m:pvrA1029D1103:rvnHewlett-Packard:rn18DF:rvrKBCVersion62.14:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook Folio 9470m
dmi.product.version: A1029D1103
dmi.sys.vendor: Hewlett-Packard
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