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Message #67810
[Bug 1316740] Re: 1106:3106 [Asus P7H55-M/BR] via-rhine kernel module: PHY status 786d, resetting
Carlos Luna, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
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https://bugs.launchpad.net/bugs/1316740
Title:
1106:3106 [Asus P7H55-M/BR] via-rhine kernel module: PHY status 786d,
resetting
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Using Ubuntu 14.04 with kernel 3.13.0-24-generic, we frequently see
the following messages in dmesg
[ 3337.690516] via-rhine 0000:05:0a.0 eth3: Transmit timed out, status
0003, PHY status 786d, resetting...
This causes the ethernet adapter to go down and back up, and it discards packets. This problem has been observed while using
ubuntu 12.04 and now 14.04 as well. I've heard from my colleagues that this did not happen in ubuntu 10.04
All the symptoms collected by apport-bug should be attached.
lsb_release -rd
Description: Ubuntu 14.04 LTS
Release: 14.04
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-24-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D3', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2p', '/dev/snd/pcmC0D7p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
Date: Tue May 6 14:34:18 2014
HibernationDevice: RESUME=UUID=e2f02941-0250-40f9-ba63-51aaa0ec4f6a
InstallationDate: Installed on 2014-04-25 (10 days ago)
InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
Lsusb:
Bus 002 Device 003: ID 9710:7830 MosChip Semiconductor MCS7830 10/100 Mbps Ethernet adapter
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: placeholder root=UUID=6b961bba-379e-4454-8846-224ffb47ac8a ro
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0406
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7H55-M BR
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0406:bd07/16/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-MBR:rvrX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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