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Re: [Bug 1332901] Re: gigabit ethernet card on ASUS N550JK not working at all

 

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I've tried it, no luck, same behaviour. For completeness I'm including
some output below. Meanwhile I went back to the packaged kernel
(3.13.0-29-generic). Any more suggestions?

I've added the tag as requested.

Martin

$ ifconfig eth0
eth0      Link encap:Ethernet  HWaddr 40:16:7e:0e:34:ff
          inet6 addr: fe80::4216:7eff:fe0e:34ff/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:47 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
$ uname -a
Linux astro 3.16.0-031600rc1-generic #201406160035 SMP Mon Jun 16
04:36:15 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

partial dmesg

[  107.897939] ------------[ cut here ]------------
[  107.897951] WARNING: CPU: 4 PID: 0 at
/home/apw/COD/linux/net/sched/sch_generic.c:264 dev_watchdog+0x267/0x270()
[  107.897956] NETDEV WATCHDOG: eth0 (r8169): transmit queue 0 timed out
[  107.897958] Modules linked in: bnep rfcomm snd_hda_codec_realtek
snd_hda_codec_hdmi snd_hda_codec_generic snd_hda_intel uvcvideo
binfmt_misc videobuf2_vmalloc videobuf2_memops snd_hda_controller
snd_hda_codec videobuf2_core snd_hwdep v4l2_common arc4 mcs7830 ath9k
snd_pcm usbnet videodev ath9k_common ath9k_hw asus_nb_wmi asus_wmi
hid_multitouch sparse_keymap ath snd_seq_midi snd_seq_midi_event
snd_rawmidi ath3k btusb mac80211 snd_seq snd_seq_device intel_rapl
snd_timer x86_pkg_temp_thermal intel_powerclamp coretemp mei_me
cfg80211 mei bluetooth kvm_intel kvm snd soundcore 6lowpan_iphc
lpc_ich joydev serio_raw mac_hid nls_iso8859_1 parport_pc ppdev lp
parport dm_crypt hid_generic usbhid hid crct10dif_pclmul crc32_pclmul
ghash_clmulni_intel aesni_intel nouveau aes_x86_64 lrw gf128mul i915
glue_helper ablk_helper cryptd mxm_wmi ttm i2c_algo_bit psmouse
drm_kms_helper r8169 ahci drm libahci mii video wmi
[  107.898025] CPU: 4 PID: 0 Comm: swapper/4 Not tainted
3.16.0-031600rc1-generic #201406160035
[  107.898029] Hardware name: ASUSTeK COMPUTER INC. N550JK/N550JK,
BIOS N550JK.204 01/23/2014
[  107.898031]  0000000000000108 ffff88042df03d28 ffffffff8178518a
000000000000b618
[  107.898034]  ffff88042df03d78 ffff88042df03d68 ffffffff81071fdc
ffff88042df03d78
[  107.898039]  ffff880036000000 ffff8800360003a0 ffff880412e83a00
0000000000000001
[  107.898044] Call Trace:
[  107.898047]  <IRQ>  [<ffffffff8178518a>] dump_stack+0x46/0x58
[  107.898062]  [<ffffffff81071fdc>] warn_slowpath_common+0x8c/0xc0
[  107.898067]  [<ffffffff810720c6>] warn_slowpath_fmt+0x46/0x50
[  107.898073]  [<ffffffff8169abf7>] dev_watchdog+0x267/0x270
[  107.898080]  [<ffffffff8108ce20>] ? __queue_work+0x3c0/0x3c0
[  107.898085]  [<ffffffff8169a990>] ? pfifo_fast_dequeue+0xe0/0xe0
[  107.898092]  [<ffffffff8107f035>] call_timer_fn+0x45/0x160
[  107.898096]  [<ffffffff810807a8>] run_timer_softirq+0x2c8/0x340
[  107.898104]  [<ffffffff8101ecc5>] ? native_sched_clock+0x35/0x90
[  107.898109]  [<ffffffff8169a990>] ? pfifo_fast_dequeue+0xe0/0xe0
[  107.898114]  [<ffffffff8107714f>] __do_softirq+0xef/0x330
[  107.898119]  [<ffffffff8107769e>] irq_exit+0x11e/0x140
[  107.898125]  [<ffffffff817956da>] smp_apic_timer_interrupt+0x4a/0x60
[  107.898131]  [<ffffffff817937ad>] apic_timer_interrupt+0x6d/0x80
[  107.898135]  <EOI>  [<ffffffff8161ed31>] ?
cpuidle_enter_state+0x61/0xe0
[  107.898145]  [<ffffffff8161ed27>] ? cpuidle_enter_state+0x57/0xe0
[  107.898150]  [<ffffffff8161ee77>] cpuidle_enter+0x17/0x20
[  107.898155]  [<ffffffff810baf29>] cpuidle_idle_call+0xe9/0x260
[  107.898161]  [<ffffffff810bb285>] cpu_idle_loop+0x1e5/0x200
[  107.898166]  [<ffffffff810e5532>] ?
clockevents_register_device+0xe2/0x140
[  107.898171]  [<ffffffff810bb2fb>] cpu_startup_entry+0x5b/0x60
[  107.898178]  [<ffffffff810497dd>] start_secondary+0xcd/0xd0
[  107.898183] ---[ end trace 09667fe9e2fc0863 ]---
[  107.903916] r8169 0000:05:00.0 eth0: link up


On 06/23/2014 11:29 PM, Joseph Salisbury wrote:
> Would it be possible for you to test the latest upstream kernel? 
> Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please
> test the latest v3.16 kernel[0].
> 
> If this bug is fixed in the mainline kernel, please add the 
> following tag 'kernel-fixed-upstream'.
> 
> If the mainline kernel does not fix this bug, please add the tag: 
> 'kernel-bug-exists-upstream'.
> 
> If you are unable to test the mainline kernel, for example it will 
> not boot, please add the tag: 'kernel-unable-to-test-upstream'. 
> Once testing of the upstream kernel is complete, please mark this 
> bug as "Confirmed".
> 
> 
> Thanks in advance.
> 
> [0] 
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc1-utopic/
> 
> 
> ** Changed in: linux (Ubuntu) Importance: Undecided => Medium
> 
> ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete
> 

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https://bugs.launchpad.net/bugs/1332901

Title:
  gigabit ethernet card  on ASUS N550JK not working at all

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  
  The card detects link status, negotiates speed/duplex but no packets are sent or received. --- I verified the non-delivery using tcpdump on both machines connected to a local switch, I was watching for ARP (because it's an easy broadcast, ping a nonexistent IP) on the local end and the DHCP requests on the other. I only see packets that should be sent (DHCP requests, SMB queries, IPv6 announcements, etc), none of which reach the switch.

  The card is PCI ID 10ec:8168, rev 0c.

  I see "NETDEV WATCHDOG: eth0 (r8169): transmit queue 0 timed out in
  dmesg" , once, the full message below.

  rmmod/modprobe has no effect.

  Despite several reboots the card never worked.

  Everything else should be reported by "ubuntu-bug linux", but feel
  free to let me know if you need any information.

  
  [ 89.796072] ------------[ cut here ]------------
  [ 89.796084] WARNING: CPU: 7 PID: 0 at /build/buildd/linux-3.13.0/net/sched/sch_generic.c:264 dev_watchdog+0x276/0x280()
  [ 89.796086] NETDEV WATCHDOG: eth0 (r8169): transmit queue 0 timed out
  [ 89.796087] Modules linked in: bnep rfcomm nls_iso8859_1 uvcvideo videobuf2_vmalloc videobuf2_memops rts5139(C) videobuf2_core hid_multitouch mcs7830 videodev usbnet asus_nb_wmi asus_wmi sparse_keymap snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_intel snd_hda_codec arc4 snd_hwdep snd_pcm x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel snd_page_alloc ath9k snd_seq_midi ath9k_common snd_seq_midi_event kvm ath9k_hw snd_rawmidi ath snd_seq mac80211 snd_seq_device joydev snd_timer ath3k serio_raw btusb snd bluetooth cfg80211 lpc_ich mei_me mei soundcore parport_pc ppdev lp parport mac_hid dm_crypt usbhid hid crct10dif_pclmul crc32_pclmul ghash_clmulni_intel nouveau aesni_intel aes_x86_64 lrw gf128mul i915 glue_helper ablk_helper cryptd mxm_wmi i2c_algo_bit ttm psmouse ahci r8169 drm_kms_helper libahci drm mii wmi video
  [ 89.796136] CPU: 7 PID: 0 Comm: swapper/7 Tainted: G C 3.13.0-29-generic #53-Ubuntu
  [ 89.796137] Hardware name: ASUSTeK COMPUTER INC. N550JK/N550JK, BIOS N550JK.204 01/23/2014
  [ 89.796138] 0000000000000009 ffff88042efc3d98 ffffffff8171a214 ffff88042efc3de0
  [ 89.796141] ffff88042efc3dd0 ffffffff810676bd 0000000000000000 ffff880412340000
  [ 89.796144] ffff8804129b6480 0000000000000001 0000000000000007 ffff88042efc3e30
  [ 89.796146] Call Trace:
  [ 89.796148] <IRQ> [<ffffffff8171a214>] dump_stack+0x45/0x56
  [ 89.796156] [<ffffffff810676bd>] warn_slowpath_common+0x7d/0xa0
  [ 89.796158] [<ffffffff8106772c>] warn_slowpath_fmt+0x4c/0x50
  [ 89.796162] [<ffffffff8163efc6>] dev_watchdog+0x276/0x280
  [ 89.796165] [<ffffffff8163ed50>] ? dev_graft_qdisc+0x80/0x80
  [ 89.796168] [<ffffffff81074226>] call_timer_fn+0x36/0x100
  [ 89.796171] [<ffffffff8163ed50>] ? dev_graft_qdisc+0x80/0x80
  [ 89.796173] [<ffffffff810751bf>] run_timer_softirq+0x1ef/0x2f0
  [ 89.796176] [<ffffffff8106caec>] __do_softirq+0xec/0x2c0
  [ 89.796179] [<ffffffff8106d035>] irq_exit+0x105/0x110
  [ 89.796182] [<ffffffff8172cfc5>] smp_apic_timer_interrupt+0x45/0x60
  [ 89.796186] [<ffffffff8172b95d>] apic_timer_interrupt+0x6d/0x80
  [ 89.796187] <EOI> [<ffffffff815cd0f2>] ? cpuidle_enter_state+0x52/0xc0
  [ 89.796191] [<ffffffff815cd219>] cpuidle_idle_call+0xb9/0x1f0
  [ 89.796196] [<ffffffff8101ce9e>] arch_cpu_idle+0xe/0x30
  [ 89.796199] [<ffffffff810beb95>] cpu_startup_entry+0xc5/0x290
  [ 89.796202] [<ffffffff81040fb8>] start_secondary+0x218/0x2c0
  [ 89.796204] ---[ end trace 215922eb1d7267b2 ]---

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Jun 22 06:50:04 2014
  HibernationDevice: RESUME=UUID=f1556593-37e9-4257-b375-35949d467b9e
  InstallationDate: Installed on 2014-06-18 (3 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. N550JK
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash pcie_aspm=off vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/23/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N550JK.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.204:bd01/23/2014:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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References