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[Bug 1327447] Re: package linux-image-3.13.0-29-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1327447

Title:
  package linux-image-3.13.0-29-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Software updater encountered a problem somewhere.  I know no more than
  this.  xubuntu 14.04

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chris      1655 F.... pulseaudio
                        lightdm    2720 F.... pulseaudio
  Date: Fri Jun  6 16:45:00 2014
  DuplicateSignature: package:linux-image-3.13.0-29-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=82e596e2-c688-494f-a899-3b9e20a101b1
  InstallationDate: Installed on 2014-04-10 (57 days ago)
  InstallationMedia: Xubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140205)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Computer Corporation Latitude D800
  PccardctlIdent:
   Socket 0:
     no product info available
   Socket 1:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
   Socket 1:
     no card
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=88696851-fdca-4ce9-a2bf-cb76e7aa53a0 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.13.0-29-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to trusty on 2014-06-02 (4 days ago)
  dmi.bios.date: 06/30/2005
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A13
  dmi.board.name: 0T1957
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA13:bd06/30/2005:svnDellComputerCorporation:pnLatitudeD800:pvr:rvnDellComputerCorporation:rn0T1957:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Latitude D800
  dmi.sys.vendor: Dell Computer Corporation

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