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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This change was made by a bot.

** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1336589

Title:
  package linux-image-3.13.0-30-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Screen messed up during update. Cursor moved but could not click on
  anything. Ended up doing a turn off by power button and turn back on.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jim        1891 F.... pulseaudio
  Date: Tue Jul  1 20:35:11 2014
  DuplicateSignature: package:linux-image-3.13.0-30-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=6246f9c8-4b09-4d23-85a5-04cc20b5c831
  InstallationDate: Installed on 2014-06-11 (20 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Acer Aspire E380
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=ec1c40b1-8d38-49b1-8045-6012d447459d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.13.0-30-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/09/2007
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: R01-B4
  dmi.board.name: EM61SM/EM61PM
  dmi.board.vendor: Acer
  dmi.chassis.asset.tag: Asset tag number: at least 22 digits
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrR01-B4:bd02/09/2007:svnAcer:pnAspireE380:pvrR01-B4:rvnAcer:rnEM61SM/EM61PM:rvr:cvn:ct3:cvr:
  dmi.product.name: Aspire E380
  dmi.product.version: R01-B4
  dmi.sys.vendor: Acer

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