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[Bug 1307015] Re: Touchpad works with only one finger

 

Hi,

I have an HP h009tux2 laptop. It has synaptic hid touchpad. The
touchscreen is working as a mouse (no multitouch). The touchpad doesn't
have two finger scroll or any scrolling for that matter, it doesn't even
show up in touchpad section in control center.

There has been no change in all these updates.

Please help I am confined to windows 8 only as of now.

xinput:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Synaptics Touch Pad V 103u5 id=11 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=12 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ HP TrueVision Full HD id=9 [slave keyboard (3)]
    ↳ HP TrueVision Full HD Rear id=10 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
    ↳ HP Wireless hotkeys id=14 [slave keyboard (3)]
    ↳ HP WMI hotkeys id=15 [slave keyboard (3)]

lsmod | grep hid ->
hid_generic 12548 0
hid_multitouch 17407 0
hid_sensor_als 13123 0
hid_sensor_gyro_3d 13209 0
hid_sensor_accel_3d 13221 0
hid_sensor_magn_3d 13209 0
hid_sensor_trigger 12916 4 hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
industrialio_triggered_buffer 12882 4 hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
industrialio 54069 7 hid_sensor_trigger,hid_sensor_gyro_3d,industrialio_triggered_buffer,hid_sensor_accel_3d,hid_sensor_als,kfifo_buf,hid_sensor_magn_3d
hid_sensor_iio_common 13755 4 hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
hid_sensor_hub 19536 6 hid_sensor_trigger,hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d,hid_sensor_iio_common
usbhid 52570 0
hid 106148 4 hid_multitouch,hid_generic,hid_sensor_hub,usbhid
mac_hid 13205 0

lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 009: ID 04f3:0193 Elan Microelectronics Corp.
Bus 001 Device 008: ID 06cb:2239 Synaptics, Inc.
Bus 001 Device 007: ID 1bcf:2c5a Sunplus Innovation Technology Inc.
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 006: ID 8087:07dc Intel Corp.
Bus 001 Device 005: ID 0483:91d1 STMicroelectronics
Bus 001 Device 004: ID 1bcf:2c59 Sunplus Innovation Technology Inc.
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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https://bugs.launchpad.net/bugs/1307015

Title:
  Touchpad works with only one finger

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  fux@HP-Pavilion-11-x2-Notebook-PC:~$ xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Synaptics Touch Pad V 103u5             	id=11	[slave  pointer  (2)]
  ⎜   ↳ ELAN Touchscreen                        	id=12	[slave  pointer  (2)]

  
  fux@HP-Pavilion-11-x2-Notebook-PC:~$ synclient -l
  Couldn't find synaptics properties. No synaptics driver loaded?


  i tried to change  /usr/share/X11/xorg.conf.d/50-synaptics.conf

   Section "InputClass"
          Identifier "touchpad catchall"
          Driver "synaptics"
          MatchIsTouchpad "on"
  # This option is recommend on all Linux systems using evdev, but cannot be
  # enabled by default. See the following link for details:
  # http://who-t.blogspot.com/2010/11/how-to-ignore-configuration-errors.html
        MatchDevicePath "/dev/input/event*"
  EndSection

  Section "InputClass"
          Identifier "touchpad ignore duplicates"
          MatchIsTouchpad "on"
          MatchOS "Linux"
          MatchDevicePath "/dev/input/mouse*"
          Option "Ignore" "on"
  EndSection

  # This option enables the bottom right corner to be a right button on
  # non-synaptics clickpads.
  # This option is only interpreted by clickpads.
  Section "InputClass"
          Identifier "Default clickpad buttons"
          MatchDriver "synaptics"
          Option "SoftButtonAreas" "50% 0 82% 0 0 0 0 0"
  #       To disable the bottom edge area so the buttons only work as buttons,
  #       not for movement, set the AreaBottomEdge
  #       Option "AreaBottomEdge" "82%"
  EndSection

  # This option disables software buttons on Apple touchpads.
  # This option is only interpreted by clickpads.
  Section "InputClass"
          Identifier "Disable clickpad buttons on Apple touchpads"
          MatchProduct "Apple|bcm5974"
          MatchDriver "synaptics"
          Option "SoftButtonAreas" "0 0 0 0 0 0 0 0"
  EndSection


  I build a /usr/share/X11/xorg.conf.d/55-synaptics-userdefined.conf

  Section "InputClass"
     Identifier "touchpad catchall"
     Driver "synaptics"
     MatchIsTouchpad "on"
     MatchDevicePath "/dev/input/event*"
     Option "SHMConfig"  "on"
     
  EndSection

  
  nothing works, thx for help

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
  Uname: Linux 3.13.0-23-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat Apr 12 22:28:10 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
   Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0a) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:2188]
  InstallationDate: Installed on 2014-04-10 (2 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140408)
  MachineType: Hewlett-Packard HP Pavilion 11 x2 Notebook PC
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-23-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi_osi=Linux acpi_backlight=vendor vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/26/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.20
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2188
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 36.29
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.20:bd12/26/2013:svnHewlett-Packard:pnHPPavilion11x2NotebookPC:pvr087B100800305E00010320100:rvnHewlett-Packard:rn2188:rvr36.29:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 11 x2 Notebook PC
  dmi.product.version: 087B100800305E00010320100
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11+14.04.20140404-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sat Apr 12 09:17:33 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               12380 
   vendor                                     AUO
  xserver.version: 2:1.15.0-1ubuntu7

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